Quality Assurance Administrator

**Job Title: Quality Assurance (QA) Agent**: We are seeking a detail-oriented and analytical **Quality Assurance (QA) Agent** to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory...

As a leading service provider in quality assurance solutions, _Connect iQ_ based in Mount Edgecombe requires a Quality assurance agents - Contact centre based. **_Purpose of the role: _** - To provide strategic direction and leadership to the business, and to embed a culture of innovation to ensure the client’s growth and sustainability - The main...

We are seeking a detail-oriented Quality Assurance Agent to join our call centre team. The Quality Assurance Agent will be responsible for monitoring and evaluating customer interactions to ensure compliance with company policies and standards. This role plays a critical part in maintaining high-quality customer service and identifying areas for improvement...

**DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Team Leader - Document and maintain scorecard on all assessments conducted - Ensure that you meet quantity and...

Quality Assurance Agents required: - UK Broadband - UK Retail - UK Energy - UK Water - SA Financial Services **Benefits at Connect iQ;** - Amazing company culture - Permanent contract - Competitive basic salary + bonus - Annual salary review - Monday - Friday (8am to 5pm) - Medical aid after 3 months - 13thcheque based on performance - Excellent reward and...

Job Title: Quality Assurance (QA) Agent:We are seeking a detail-oriented and analytical Quality Assurance (QA) Agent to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory requirements,...

As a leading service provider in quality assurance solutions, _Connect iQ_ based in Mount Edgecombe requires a Quality Analyst - Contact centre based. **_Purpose of the role: _** - To provide strategic direction and leadership to the business, and to embed a culture of innovation to ensure the client’s growth and sustainability - The main objective is to...

We are looking for Afrikaans speakers who would like to join the financial services industry. FGro Red is a Juristic Representative of Discovery life FSP 14178 specialising in personal and Commercial Insurance cover. Expectations: - Afrikaans speaking (and English speaking) - Data capturing therefore Computer skills a must - Meeting accuracy target -...

Quality Assurance Agents - UK Broadband - UK Retail - UK Energy - UK Water - SA Financial Services **Benefits at Connect iQ;** - Amazing company culture - Permanent contract - Competitive basic salary + bonus - Annual salary review - Monday - Friday (8am to 5pm) - Medical aid after 3 months - 13thcheque based on performance - Excellent reward and...

**ICS Recruitment** **_We are looking for well experienced Call Centre Quality Analysts to join our growing tea_m.** - Minimum requirements: _ Grade 12 or equivalent Experience in QA (Minimum 1 year experience) We offer a basic salary starting from R3500 + R500 attendance bonus+ incentives. Working hours are Mon to Fri (8am to 4.30pm) Be part of our...