Quality Assessors Required

**Join our Tribe!** - Do you enjoy quality call listening and using effective risk analysis methods to identify trends? - Do you enjoy supporting, guiding, and coaching team members through effective collaboration sessions? - Do you thrive on ensuring call adherence is aligned to client and company standards? We are seeking a Quality Assessor with excellent...

**Quality Assessors** **Join our Tribe!** - Do you enjoy quality call listening and using effective risk analysis methods to identify trends? - Do you enjoy supporting, guiding, and coaching team members through effective collaboration sessions? - Do you thrive on ensuring call adherence is aligned to client and company standards? We are seeking a Quality...

**Job Title: Quality Assurance (QA) Agent**: We are seeking a detail-oriented and analytical **Quality Assurance (QA) Agent** to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory...

As a leading service provider in quality assurance solutions, _Connect iQ_ based in Mount Edgecombe requires a Quality Analyst - Contact centre based. **_Purpose of the role: _** - To provide strategic direction and leadership to the business, and to embed a culture of innovation to ensure the client’s growth and sustainability - The main objective is to...

**DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Team Leader - Document and maintain scorecard on all assessments conducted - Ensure that you meet quantity and...

As a leading service provider in quality assurance solutions, _Connect iQ_ based in Mount Edgecombe requires a Quality assurance agents - Contact centre based. **_Purpose of the role: _** - To provide strategic direction and leadership to the business, and to embed a culture of innovation to ensure the client’s growth and sustainability - The main...

**Wealth managers required - sales support** As a consequence of the counselling requirements of Section 36 of the Pension Funds Act, you will be required to provide financial advice to numerous members on an ongoing basis. This position is open to Cape Town and Durban applicants. **Key responsibilities** The sales support role will require you to perform...

**ICS Recruitment** **_We are looking for well experienced Call Centre Quality Analysts to join our growing tea_m.** - Minimum requirements: _ Grade 12 or equivalent Experience in QA (Minimum 1 year experience) We offer a basic salary starting from R3500 + R500 attendance bonus+ incentives. Working hours are Mon to Fri (8am to 4.30pm) Be part of our...

We are looking for Afrikaans speakers who would like to join the financial services industry. FGro Red is a Juristic Representative of Discovery life FSP 14178 specialising in personal and Commercial Insurance cover. Expectations: - Afrikaans speaking (and English speaking) - Data capturing therefore Computer skills a must - Meeting accuracy target -...

Job Title: Quality Assurance (QA) Agent:We are seeking a detail-oriented and analytical Quality Assurance (QA) Agent to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory requirements,...