Quality Assurance Agent

We are seeking a detail-oriented Quality Assurance Agent to join our call centre team. The Quality Assurance Agent will be responsible for monitoring and evaluating customer interactions to ensure compliance with company policies and standards. This role plays a critical part in maintaining high-quality customer service and identifying areas for improvement...

**Job Title: Quality Assurance (QA) Agent**: We are seeking a detail-oriented and analytical **Quality Assurance (QA) Agent** to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory...

Job Title: Quality Assurance (QA) Agent:We are seeking a detail-oriented and analytical Quality Assurance (QA) Agent to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory requirements,...

**DUTIES AND RESPONSIBILITIES** - Create scorecards providing accurate feedback - Listening to and assessing calls - Provide accurate feedback - Report on any trends or patterns that may be occurring - Filter information regarding non-compliance to Team Leader - Document and maintain scorecard on all assessments conducted - Ensure that you meet quantity and...

**Job Title: Quality Assurance (QA) Agent**: We are seeking a detail-oriented and analytical **Quality Assurance (QA) Agent** to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory...

An excellent opportunity awaits an individual with the right aura to assist the Quality Assurance team in maintaining Quality and Food Safety Standards throughout the company's Label and Flexible divisions. If you possess logical, on-your feet thinking, out of the box ideas and pleasant communication skills then there is great possibility for growth. Must...

Quality Assurance Agents - UK Broadband - UK Retail - UK Energy - UK Water - SA Financial Services **Benefits at Connect iQ;** - Amazing company culture - Permanent contract - Competitive basic salary + bonus - Annual salary review - Monday - Friday (8am to 5pm) - Medical aid after 3 months - 13thcheque based on performance - Excellent reward and...

**We're hiring! Consumer Links are currently looking for a experience QA agent for an exciting UK campaign. We're looking for an experienced and success driven individual to be part of our dynamic team.** **If you want to **join **a hugely ambitious business that values it's employees, Consumer Links is the place to be! With in-depth training, monthly...

Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference. We believe that BPO should be about more than just cost savings — it should also be about driving real business value and creating lasting relationships. **Purpose of the Role** - Create scorecards as well as providing accurate feedback. - Listening to...

As a leading service provider in quality assurance solutions, _Connect iQ_ based in Mount Edgecombe requires a Quality Analyst - Contact centre based. **_Purpose of the role: _** - To provide strategic direction and leadership to the business, and to embed a culture of innovation to ensure the client’s growth and sustainability - The main objective is to...