Front Office Coordinator

**Job Information**:
Date Opened
- 29/01/2025

Job Type
- Full time

Industry
- Office Management

Work Experience
- 2 years

Education Level
- Grade 12 or equivalent

City
- Cape Town

Province
- Western Cape

Country
- South Africa

Postal Code
- 7405
- Join the Ramp Group - Where Innovation, Growth & Fun Collide At Ramp Group, we’re the powerhouse behind two of South Africa’s top-rated brands: RSAWEB & Octotel. More than just a shared services company, we’re known for our amazing culture, where people feel valued, empowered, and inspired every day.

**What Drives Us?**
- Openness & Honesty - Transparency and trust ensure everyone has a voice.
- Learning & Growing - Advance professionally while rubbing shoulders with industry leaders.
- Innovation at Our Core - We thrive on cutting-edge tech, fresh ideas, and creative thinking.
- Employee Wellness Matters - We invest in initiatives that support both personal and professional well-being.
- We Make It Fun - Hard work pays off, and we celebrate our wins together.
- A Growing Business with Agile Roots Despite being rated among the top industry, we've kept our entrepreneurial spirit which ensures we are agile and able to move fast
- Long-Term Careers, Not Just Jobs
- Our strong values, dynamic culture, and continuous growth mean people love working here—and they stay Join Ramp Group and build a career in a company that truly values you

**Job Summary**:

- The Front Office Coordinator serves as the face of the organization, welcoming visitors, clients, and employees while ensuring smooth day-to-day operations of the front desk. This position involves managing administrative tasks, coordinating communication, and maintaining a professional and organized front office environment.

**Key Responsibilities**:

- Front Desk Management:

- Greet and welcome visitors in a friendly and professional manner.
- Answer and route incoming calls promptly and accurately.
- Maintain a clean, organized, and presentable reception area.
- Visitor Management:

- Register and manage visitor access by following security and company protocols.
- Notify staff of guest arrivals and ensure proper guidance to meeting locations.
- Administrative Support:

- Handle incoming and outgoing mail, courier services, and deliveries.
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Assist with clerical duties such as data entry and record maintenance.
- Prepare purchase orders on the accounting software and follow up on payment of those orders.
- Sending proof of payments to close the loop.

Communication Coordination:

- Act as a liaison between clients, visitors, and staff. Office Administration:

- Monitor office supplies and coordinate restocking as needed. Collaboration:

- Work closely with various departments to ensure smooth office operations.

**Requirements**:

- Completed grade 12 or equivalent.
- Proven experience as a receptionist, front desk representative, or in a similar role.
- Friendly and professional demeanor with a customer-focused approach.
- Strong organizational and multitasking abilities.
- Strong command of English language
- Ability to speak additional South African languages is advantageous
- Excellent verbal and written communication skills.
- Proficient in office software (e.g., Microsoft Office Suite, Google Workspace).
- Ability to handle confidential information with discretion.

**Benefits**:

- Company contribution to Medical Aid
- Retirement Annuity contribution
- Discounted Internet Connectivity
- Free Barista prepared coffee, breakfasts and snacks.
- Employee Wellness Programme (ICAS). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
- Exposure to latest industry technologies and standards
- Lastly, a work environment that rivals the very best