Operations Executive

**The Operations Executive will oversee the day-to-day business operations of the company.** **The main duties and responsibilities include**:

- Creating and implementing business plans and strategies.
- Improving operating procedures for optimal efficiency.
- Complying with international brand standards.
- Lead and motivate staff to achieve sales and organizational objectives.
- Establish policies and procedures that promote company culture and vision.
- Managing the logistics associated with running the business.

**SKILLS REQUIRED**:

- **Strategic thinking**: The ability to evaluate data by linking directly and indirectly associated information to facilitate insight into the global picture in terms of immediate and long-term implications. The ability to identify and integrate related information, display analytical skills, acknowledge ambiguity, and comprehend underlying issues in generating workable solutions.
- **Business Acumen**: The ability to display a sound understanding of the business environment and factors which impact the business, which is then translated into the ability to make impactful business decisions.
- **Leadership skills**: The ability to influence and inspire others, displaying behaviour aimed at obtaining cooperation and commitment from others in a way that respects all parties involved.
- **Communication skills**: The ability to communicate ideas in a logical, convincing manner to obtain acceptance of and commitment to ideas.
- **Interpersonal skills**: Showing an understanding of people in different situations by considering different views, recognising individual rights, and responding in a way that will maintain self-esteem and indicates courtesy.
- **Team orientation & relationship building**: The ability to initiate, develop and maintain cooperative relationships with individuals and groups within a particular business/industry/region and to interact with others as part of a team.
- **Self-Management skills**: The ability to work independently, initiate action, seek the best solutions and continuously strive towards self-actualisation.

**DUTIES AND RESPONSABILITIES**

**Strategy & Execution**:

- Promote Company Mission, Goals and Values and act as a role model for the advancement thereof.
- Formulate and recommend strategic plans and policies. Manage annual execution plans and budgets to ensure efficient and effective field operations activities.
- Disseminate and ensure compliance with approved policies and objectives throughout the regional operations teams.
- Plan and direct changes, staffing and reporting relationships and lead, motivate, manage, and develop operations team to achieve the objectives.
- Ensure that all teams fully understand their accountabilities and that they have the authority and expertise to achieve them.

**Commercial Expectation**:

- Ensure that all company assets, facilities, and equipment are managed efficiently and maintained properly.
- Ensure that all company stock, consumables, cleaning material and small wares are managed efficiently and according to operational requirements.
- Ensure that all company cash, card, and alternative payment methods are managed according to standard operating procedures.
- Maximize the profitability of the area by understanding and controlling all costs. Monitor daily, weekly, and periodically to ensure alignment to Annual Operating Profit targets.
- Ensure accurate forecasts of sales and labour to reflect trends and promotions in each restaurant.
- Actively utilize company reports and dashboards to analyse sales, transactions, and costs to drive business results.

**Partnership Expectation**:

- Exceptional operational/commercial acumen and general business knowledge required through an ongoing partnership with stakeholders.
- Positive partnerships with all departments, be part of a working relationship with stakeholders, support and trust one another and confidently rely on one another.
- Regular deliberate and non-deliberate functional and non-functional interaction with peers and critical role players in the group.
- The ability to partner across functions for sustainable operational growth and improved profitability.

**Leadership and Personal Growth Expectations**:

- A leader with the ability to operate at both strategic and operational levels.
- Live and breathe company values and culture and implement them across the team.
- Instill confidence in Operations team members and others.
- Expose and grow current critical positions/functions in the team into leaders through ongoing leadership exposure and coaching.
- Ability to handle high levels of pressure and critical decision-making, be pro-active, decisive, and adaptable to change.
- High integrity and openness combined with a commitment to good governance.
- Energetic, highly motivated, with an inquiring mind and passion for excellence and innovation in pursuit of business growth and success.

**Growing People Expectation**:

- Develop and coach th