Sales Operations Business Partner

Sales Operations Business Partner

We're your dream GTM team

In this role you will be a part of the EMEA Go-To-Market Operations team where you'll be the primary support person for our South African sales leaders and their teams. This is a highly influential role with responsibilities ranging from strategic planning to driving regular operating cadence across Business Performance, Forecast, Pipeline and KPI reviews.

In this role you will be responsible for:

- Provide wide-ranging operational support to the Regional Sales Leaders - assisting them with the execution of business strategies and measurement of success
- Help Sales Reps and Sales Management to ensure accurate and timely forecast submissions
- Active involvement in the annual planning process, including quota setting and territory planning
- Track and report on sales performance against targets, summarizing findings in insightful reports with recommendations that support decision-making
- Proactively identify performance gaps and drive remediation through data-driven insights
- Collaborate with the Business Intelligence team and Global Sales Operations Analysts to provide ad-hoc analysis, investigate problems and/or validate business decisions
- Partner with Sales Directors, Managers, Reps, Engineers and Enablement to uncover areas of revenue opportunity in our customer and prospect base
- Work with a variety of teams outside Sales (including Marketing, Channel and Customer Success) to accurately assess lead flows, customer risk and areas of potential pipeline generation
- Assist Sales Reps with complex quoting and ensuring that all sales orders are accurate
- Actively support in the testing, development and regional roll-out of Sales-related systems
- Maintain Total Addressable Market (TAM) accuracy and account hierarchies within our CRM system
- Collaborate with Finance and Sales Operations Analysts on compensation planning, commissions, and sales incentives.

You'll need:

- Previous experience in a Sales Operations (or similar Operational) function
- Strong Sales Planning Experience, including quota setting, territory planning and incentive plans
- Great communicator: able to confidently interact with colleagues of all seniority levels
- Able to document and present findings in a clear, concise and engaging manner
- Strong MS Excel skills (Pivot Tables, VLOOKUPs, SUMIFs)
- Excellent analytical skills with strong attention to detail
- Practical experience in using CRM and Business Intelligence systems
- Able to manage multiple concurrent projects and drive initiatives in a cross-functional environment (supporting both Sales and Global Operations)

Why Mimecast?

We’re fast thinking. We go big to reach our cyberattack-disrupting goals. And we do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly - and outstandingly. We’re big on honesty because it makes us better. We’re empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. That’s The Mimecast Way.

And the Mimecast way is also a hybrid-working way. We empower our people to balance their time between home and the office in a way that works best for them, their team, and our stakeholders.

Become a Mimecaster and put corporate data under your protection. Fill our teams with respect. And bring cybercrime-obstructing energy to your work. Be passionate. Be powerful. Be alive with purpose.

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.