Operations Manager
4 days ago
Job Summary:
Our company is looking for a Operations Manager between the age of 30 - 45 years responsible for overseeing the daily operations of the trucking company, ensuring efficiency, cost-effectiveness, compliance with regulations, and customer satisfaction. This role involves managing fleet operations, supervising staff, optimizing logistics, and ensuring adherence to safety and legal requirements.
1. Key Responsibilities:
Fleet Management & Logistics:
Oversee the planning, scheduling, and dispatching of trucks to optimize route efficiency and on-time deliveries.
Monitor fleet utilization, fuel consumption, and maintenance schedules to reduce downtime and operational costs.
Ensure timely servicing and repairs of vehicles in coordination with the maintenance team.
Maintain accurate records of vehicle registration, licensing, and compliance with transport regulations.
Staff Management & Leadership:
Supervise and coordinate the activities of drivers, dispatchers, and operations personnel.
Conduct performance evaluations, training, and development programs to enhance team efficiency.
Enforce company policies, safety protocols, and operational procedures.
Address employee concerns and disciplinary actions in consultation with HR.
Ensure proper communication between departments for smooth workflow.
**Customer Service & Relationship Management**:
- Ensure timely and efficient delivery of goods to meet customer expectations.
- Handle client inquiries, concerns, and complaints to maintain high levels of customer satisfaction.
- Build and maintain strong relationships with clients, vendors, and stakeholders.
- Negotiate contracts and agreements with suppliers and service providers.
- 1. **Job Sheet Preparation**:
- Prepare job sheets accurately once confirmation is received, attaching all necessary documents such as timesheets, maps, HIRA, pictures, method statements, and risk assessments. Ensure teams sign these documents before leaving the depot.
2. **Daily Job Completion**:
- Update job statuses and associated costs upon completion of each job, making any necessary adjustments throughout the day.
3. **Fuel Card Management**:
- Oversee the issuing and return of fuel cards, ensuring drivers sign them out and back in as needed.
4. **Vehicle and Trailer Licensing**:
- Manage the licensing process for all vehicles and trailers, ensuring they remain compliant with legal requirements.
5. **Key Issuance**:
- Handle the issuing of vehicle keys, ensuring proper control and documentation.
6. **Daily Costings and Project Management**:
- Complete daily costings and manage project details to ensure financial efficiency.
7. **Job Planning Assistance**:
- Assist with the day-to-day planning of jobs, ensuring that schedules are effectively managed.
8. **Purchasing and Sub-Contractor Coordination**:
- Handle purchasing, order numbers, and the booking of sub-contractors to support operational needs.
**Job Types**: Full-time, Part-time, Permanent, Temporary, Temp to perm
Contract length: 12 months
Expected hours: 45 per week
**Experience**:
- Operating systems: 3 years (required)
Work Location: In person
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