Debtors Controller

7 days ago

Bryanston, South Africa Tourvest Travel Services Full time

To ensure that there is effective cash collection from TTS clients. Maintaining client accounts and expectations effectively and efficiently.
- Ensure that all transactions on the credit card statements are accompanied by complete supporting documentation.
- Receive credit card statement / print debtor’s statement.
- Ensure that all documents attached are 100% correct.
- Swipe card - only for completely matched invoices on hand.
- Phone to confirm that client has no queries and request reconciliation - phone calls to happen every second week per client.
- Respond to queries within 24 hours of receipt and resolve within 5 working days.
- Deliver invoices to client with completed spreadsheet on a weekly basis.
- Prepare a report of all missing orders and queries, and request from OPS Manager.
- Effective communication with internal and external clients, maintain good relationships.
- Always be polite and respectful.
- Attend client meetings at their premises.
- Regular meetings (at least every 3 months per client) to be held with clients, between CGM, Debtors Controller and Debtors Supervisor.
- Clients to pay as per agreed terms.
- To ensure that deliveries of documents are delivered to clients timeously.
- Monitor age analysis daily.
- Quality control check supporting documents to be delivered to clients.
- Monitor the clients’ card statement every second month to pick up any irregularities.
- Run the Open Item accounts monthly, monitor and review the outstanding balances.
- Assist staff where necessary to clear.
- Ensure consistent and accurate filing and storing of TTS records and working documents.
- Ensure that the company is not at risk for Finance charges.
- Ensure invoices are delivered timeously so that there is no risk that the client won’t pay (closed trip or project on the client side etc.).
- Advise new clients of the interest implications should they pay their lodge card late.
- Follow up on card in pocket clients weekly.
- Any task assigned to you by your manager.
- Report any irregularities known to you.
- Assist fellow colleagues as and when necessary.
- Supply Management with reasonable and accurate figures to assist with decision making.
- Raise concerns with the relevant department for incorrect client setup, fee setups etc.
- Regular checks to be done on all invoices to ensure the fees are charged.
- Identification and reporting of Key Risk areas to management and solutions thereof.
- To ensure that all fraudulent charges are communicated/ disputes with the relevant card company with 30 days.
- Allocate payments against invoices.
- Investigate all un-allocated receipts and journals, identify doc no.
- Chase client for unpaid amounts according to agreed payment terms.

Minimum Requirements:

- National Diploma or BCOM Finance qualification.
- Minimum of 5 years of similar experience.

**Job Types**: Full-time, Permanent

Application Question(s):

- Do you have experience dealing with international payments?

**Education**:

- Diploma (preferred)

**Experience**:

- Debtors: 5 years (required)

License/Certification:

- Do you have a valid drivers license? (required)

Application Deadline: 2024/10/09

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