Customer Service Advisor-german

3 days ago

Cape Town, South Africa Webhelp Full time

**Job Advert**

This fantastic opportunity is sure to jumpstart your career and put your passion for communication to good use as you’ll be working with a group of dynamic individuals, working on a campaign that connects people all over the world.

You’ll be joining our fun-loving global community of more than 95,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

We want applicants who are enthusiastic and motivated, people who are willing to go the extra mile to exceed our customer’s expectations and strive for performance excellence. If you’re a fast learner, quick thinker and people’s person, this could be your next big step into a career of growth, fulfilment and endless opportunities.

**What you’ll be doing**:

- Managing and responding to incoming calls
- Following outlined processes and liaise with relevant departments when required
- Remaining up to date on campaign initiatives projects
- Ensuring company and department objectives are met
- Proactively seeking ways to improve product knowledge and better understand the target market
**What you’ll need**:

- Fluency in German spoken language
- Matric (Essential)
- Minimum 6 months’ experience in a contact centre or customer service environment
- Excellent command of English language - verbal and written communication skills
- Good typing, analytical and time management skills
- Ability to work shifts
- Strong work ethic and ability to adapt to the fast pace of the business
- Clear credit and criminal records

Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity advance your career with our collaborative team of game-changers

Job Reference: SA01347

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