Guest Relations

Position Summary The Lodge Manager is responsible for the total oversight of the guest experience at the lodge, ensuring exceptional guest interaction and creating a welcoming, authentic, and seamless stay. This includes hands-on leadership of the guest services team, proactive communication, issue resolution, and continuous training and development of all...

You’ll manage the daily running of the front office, housekeeping, and butler teams, handle guest billing, orders, and stock control through the lodge’s PMS system, and ensure seamless communication across departments. Attention to detail, calm under pressure, and a genuine passion for guest hospitality are essential. The position requires a hands-on...

**DUTIES & RESPONSIBILITIES: -** **Administration**: - Prepare and complete weekly booking reports for owners & the company - Ensure month end process are completed - cash box records must be checked, reconciled and submitted to the Accountant - Oversee stocks, control, sales, ordering & month end counts & reconciliation of the curio shop. Explanation for...

A Feld Guide is required to guide guests, on foot and by vehicle, providing a holistic safari experience, and actively assist the Safari Management with the administrative operation of departments and mentorship/leadership of the field guides. **KEY FOCUS AREAS** - Follow all procedures for maintaining the overall operation of the Guides and Safari...

Job Advert SummaryThis position is based in the Greater Makalali and will be responsible for supporting the day-to-day lodge operations by ensuring smooth guest experiences, effective communication between departments, and consistent service delivery aligned with Newmark standards. The Lodge Anchor acts as the link between management and operational teams,...

Inventory Controller The Inventory Controller will manage and control all aspects related to Nkomazi Kruger Lodge cost and control across the two resorts. You will centralise all inventories and be accountable for the following responsibilities. The Inventory Controller will be responsible for inventories, budgets, cost control and reports of the Lodge’s...

4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Olfants River Lodge is ideally positioned between Joburg, Pretoria, and Mbombela (Nelspruit). This extensive property features ample accommodation choices (245 beds) to suit all budgets, along with resort-style facilities, conferencing, and banqueting...

Company Description ***Peermont prides itself on offering our guests exceptional customer service and value for money. We always strive to employ and develop individuals that share our values of Respect and Humility, Integrity, Collaboration and Accountability. **Job Description**: **MAIN RESPONSIBILITIES**: *** - Welcoming and registering of guests on...

Silvan Safari is a place of ethereal beauty, where an ancient forest breathes life into the heart of the Sabi Sand Game Reserve. We've woven the magic of this wilderness into an experience of unparalleled luxury, and we are searching for a passionate Lodge Manager or Management Couple to be the custodian(s) of our guest experience.This is a unique...

Job SummaryThe Reservations Manager is responsible for overseeing all aspects of the reservations function. This role ensures efficient management of bookings, accurate application of contracted rates, and optimization of room revenue through effective yield management. The Reservations Manager will also play a critical role in maintaining guest...