Specialist - Mass Market Business Development

1 day ago

Centurion, South Africa Telkom SA Limited Full time

**Core Description**:
Implement the Mass Market sales strategy, aligned to business plan expectations, and in consultation with relevant stakeholders to ensure revenue growth and customer retention. Identify trends and customer needs and build a short, medium and/or long-term sales pipeline in accordance with targets. Manage strategic customer accounts and nurture relationships for the purposes of serving customer requirements and growing account revenues.

**Competencies**:
**Core Functional Knowledge/ Skills**

Telkom Procedures; Business Processes; Marketing; Management Tools; Performance Analysis; Telkom Policies; Market Trends; Business Management; Telecommunication; Market Forces; Telecoms Regulatory; Environment; Business Acumen; Telkom Solutions, Offers, Product & Services; Presentation Techniques; Team Management; Conflict Management; Communicating; Project Management; Decision Making; Problem Solving; Conceptual Ability; Information Capacity; Motivational Capacity; Creativity; Report Writing technique

**Competencies (Behaviour)**

Business Orientated; Decisive; Open Mindedness; Proactive; Customer Focus; Supportive

**Responsibilities**:
Establish clear tactical plans to implement the sales strategy to grow Openserve Mass Market revenue and ARPU, retention targets, new market development and market penetration, in line with the business plan targets and market share aspirations

Develop ISP account plans for strategic clients to strengthen relationships to enable revenue retention management and business growth forecasting.

Proactive analysis of industry trends, customer requirements and technological changes to influence product value proposition whilst regularly assessing alignment to Openserve business and commercial strategy

Manage pipeline for specific propositions, influence internal and external stakeholders /decision-makers, screen potential business opportunities, identify bundles to drive BB growth, select deals in line with solutions offering where applicable, and facilitate pitch logistics

**Required Certification**:
None

**Qualifications**:
Relevant 3-year Degree/ Diploma (NQF level 6) in preferably Marketing, Business Management or related field

**Experience**:
5 Years' experience in Marketing/ ICT / business strategy and/or analysis/ Technical Product Development, of which 2 years should be customer facing or have involved consulting to an external Marketing environment

**Special Requirements**:

- Valid driver’s licence
- Work long hours
- Willing to travel

**Comments**:
To view the job description please click on the Job Description attachment.

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