Property Lease Administrator

1 day ago

Cape Town, South Africa Time Personnel Full time

**REQUIREMENTS**
- Matric, academic qualifications and experience in property
- Very good Microsoft Word and Excel.
- Communicate effectively and clearly written, verbal, and including drafting correspondence and documents with strong attention to detail
- Ability to work in a varied and demanding role with appropriate supervision.
- Ability to work to strict deadlines and be organised and efficient
- Understanding and knowledge of property leases and their procurement.
- Knowledge and understanding of the legal requirements applicable to the ownership and titles of properties and dealing with Land Registry titles & Requisitions.
- Able to show an understanding of and commitment to property services with an understanding of and commitment to good customer care.
- Self-motivated, with high energy and enthusiasm
- Team player and take responsibility for own actions and development opportunities
- Focussed on resolving problems and taking ownership of finding solutions.
- Exceed expectations to improve services delivered & keen to take on new challenges

**DUTIES**
- Dealing with and co-ordinating replies to leaseholders and freeholders to procure all relevant leases, titles and land registry document in accordance with internal processes, timescales and ensuring income generation for such activity.
- To review leases for properties within buildings to determine all lease and land registry documents are available and stored within files.
- To produce a process for procuring leases for each building and lease type.
- Updating ownership records & change of addresses as required and notified.
- Liaison with Lettings & Residential Legal Co-ordinator and Senior Residential Manager to determine all properties to review and procure leases in accordance with the annual plans
- Manage invoicing, follow the invoicing process and charge accordingly for work done and documents procured
- Co-ordinating with the accounts team to ensure all fees are billed and funds received.
- To meet revenue targets set by Senior Residential Manager.
- All administrative tasks relating to accounts and billing for the KYC department.
- Develop & maintain relationships with leaseholders, freeholders, boards and directors.
- Arrange for provision of lease documents and reviews.
- Maintain contact with Freeholders of Blocks to the process, progression of lease procurement and provide reports to highlight progress.
- Providing guidance to all relevant parties on enquiries to various matters including all KYC administration matters
- To investigate leases of managed blocks, determine any outstanding leases for procurement and to do so following agreed processes.
- To manage KPIs including fee income generation
- Participate in team, departmental and corporate project and planning processes as required.
- To observe the highest possible standards in relation to client and customer confidentiality and in compliance with Data Protection legislation.
- To undertake any other duties as are reasonably requested from time to time.
- Maintain accurate computerised and manual records regarding leasehold ownership records.
- Develop and maintain relationships with external clients such as solicitors and equivalent external parties.

**Salary**: R25 R30,000 dependent on experience

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