Credit Returns Clerk

6 days ago

Cape Town, South Africa Clicks Group Limited Full time

**Position Summary**:
**Industry**:Pharmaceutical Sector

**Job category**:Other: FMCG, Retail, Wholesale and Supply Chain

**Location**:Cape Town

**Contract**:Permanent

**Remuneration**:Market Related

**EE position**:Yes

**Brand**:Clicks Group

**Introduction**:
We are looking to recruit a permanent Credit Returns Clerk to work within the Operations department of United Pharmaceutical Distributors. The role will be based at UPD Cape Town branch and will report to the Department Manager.

**Job description**:
**Job Purpose**:

- To ensure that stocks returned from customer are processed according to SOP, credit passed and stock handled in the appropriate manner.

**Job Objectives**:

- Ensure that stock accurately received, taking into consideration description, quantity, batch and expiry date.
- Ensure that credit on Termlite system is captured correctly
- Ensure that airlock system within department is maintained at all time.
- Ensure that that good stock due to be packed away is moved into the warehouse
- Engage with the buying department and stock control w.r.t. recalled and supplier damaged stock
- Ensure that damaged stock is moved to the destruction cage for disposal
- Ensure that all pick-up slips with supporting documentation are retained for future reference purposes

**Minimum requirements**:
**Qualifications and Experience**:

- Grade 12
- 1 Year’s experience in the Pharmaceutical industry, preferable.
- 1 Year's experience of customer returns (product handling and crediting)
- Ms Office proficient/ PC Literate

**Job Knowledge and Skills**:

- Basic product knowledge
- Warehousing and distribution industry knowledge
- Communication skills
- Knowledge of SOP’s w.r.t. credit returns, stock recall and Good Warehouse Practice (GWP)
- Good people skills

**Essential Competencies**:

- Good interpersonal skills - able to communicate effectively in English (written and verbal communication).
- Ability to work individually with little to no supervision
- High attention to detail
- Able to work under pressure.
- Good administrative and organizational skills essential.

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