Returns Clerk and Storeman

18 hours ago

Cape Town, South Africa Amrod Full time

**BASIC INFORMATION**

**Department**: SALES**Vacancies**: 1**Location**: Cape Town**CONTACT INFORMATION**

**Contact Person**: Zinzi Sakwe-
**Contact Phone**: 0114579900**DATES**

**Date Circulated**: 25 Apr 2025**Closing Date**: 05 May 2025

**MINIMUM SKILLS AND KNOWLEDGE REQUIRED**

Standard 10 / Grade 12 or equivalent.

Minimum of 1 year warehousing experience.

Previous experience in Returns would be advantageous.

Ability to communicate effectively in English (verbally and in writing).

Knowledge of WMS and Amtrack system advantageous.

Good computer literacy, i.e.: Microsoft Excel and Outlook.

Ability to work overtime/weekends in accordance with operational requirements

**BEHAVIOURAL DIMENSIONS REQUIRED**

Honest and hardworking.

Ability to work efficiently on own or as part of a team, in a highly pressurised environment.

Meticulous attention to detail.

Strong problem solving and analytical skills.

Flexible in terms of working.

Safety conscious.

Subscribe to the principle of a place for everything and everything in its place.

Good sense of urgency.

**BRIEF DESCRIPTION OF KEY PERFORMANCE AREAKEY PERFORMANCE AREA**

Inspect all sample returns to ensure they are in condition to pass a credit samples back into the box level for return to HO

File and keep records of returns

Check and process all bulk returns that is received from dispatch

Informs Sales / CC of the returned stock

Taking full ownership of all goods returned to branch, including handling of all templates

Attend to all QC of items for Customer Care

Manage the return/pending shelf

Oversee the recollection shelf

Escalate any unresolved returned stock to your line manager

Weekly feedback reports to be sent to your line manager

Handle booking and processing of returns to HO

Timeously attend to queries

Process destroys stock and charity sections as per SOP

Receiving, shelving & dispatching of orders

Attend to Ad-hoc projects

Ensure that all tasks are executed in a safe manner with due regard for Amrod Policies and procedures, regulations specific to the use of equipment and products and regulations prescribed by the Occupational Health and Safety Act.

Report unsafe acts/working conditions/injury on duty to the supervisor immediately

Maintain good housekeeping standards

**ADDITIONAL INFORMATION

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