Community Manager
7 days ago
We are looking for a qualified Community manager to join our marketing team If you are a self-driven and ambitious tech-savvy professional we would love to meet you We are expecting you to be experienced in social media, PR and promotional events.
Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.
**Responsibilities**:
- Gauging customers’ views of a brand by using listening tools that monitor feedback and engagement
- Developing social media and communication campaigns that align with a company’s marketing strategies
- Creating engaging content, including text, images and videos, across various social media platforms
- Responding to customers’ comments and queries in a timely and professional manner
- Working closely together with Marketing, Public Relations and Communications Specialists to ensure brand consistency
- Liaising with product development, sales and marketing departments to stay updated regarding a company’s products and services
- Staying up to date with digital technology trends
- Preparing detailed weekly and monthly reports on a company’s social media activity
**Requirements**:
- Proven work experience as a community manager or similar role
- Experience planning and leading community initiatives
- Ability to identify and track relevant community KPIs
- Excellent verbal communication skills
- Excellent writing skills
- Excellent interpersonal and presentations skills
- Hands on experience with social media management
- Ability to interpret website traffic
- Knowledge of online marketing
- Attention to detail, critical-thinker and problem-solver
**Job Types**: Full-time, Permanent
**Salary**: R12,500.00 - R18,000.00 per month
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