Call Centre Agent

Our client in the financial services sector is looking for motivated sales consultants to sell life cover. **Requirements**: Grade 12 qualification - **At least 2 years’ experience within a Sales Outbound Call Centre **(with targets attached to the sales) - Financial services experience (advantageous) - RE Exam Advantageous - 30 FAIS Credits -...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to...

**Purpose of the Role** The purpose of the Technical Support Call Centre Agent is to satisfy all customer requests by increasing, developing or retaining the customer base through relationship building, first call resolution and exceptional service delivery. **Experience and Qualifications** - Matric/NQF Level 4 - IT qualication or IT experience - Previous...

**Are you ready to take the next step in your career?** **What would make you a good fit for this role?** Must be willing and able to work in a shifted environment **What you'll be doing;** The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the...

**JOB PURPOSE** This position is responsible for developing Agent Shift schedules and monitoring of adherence to the actual plan. **KEY PERFORMANCE AREAS** **1. Workforce Planning** - Completes Agents schedules within agreed timeframes and in line with call volume, Average Handling Time and shrinkage forecasts - Administration of extra-time as governed by...

Urgently seeking call center agents with retentions experience to join our international client based in Parktown. Qualifications: - Matric certificate (mandatory) - Must have technical and/or billing experience - Retentions experience **Experience**: - Criminal and credit check (clear ITC) - 1-2 years customer service/ inbound call centre experience -...

Looking for a job to challenge your excellent customer service skills? Look no further Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients. Minimum 2 years Sales experience in Life or Funeral (with targets attached to the sales) Matric RE Certificate and FAIS credits (advantageous) **Hours**: - Willing and available to work...

**JOB DESCRIPTION** My client based in Parktown is seeking to employ Media TV Call Centre Agents with extensive troubleshooting experience. This is an American Night call centre there I am looking for the following: **PLEASE NOTE, I NEED CANDIDATES WITH TROUBLESHOOTING EXPERIENCE OF WIFI'S, ROUTERS, MEDIA TV'S. IF YOU DO NOT HAVE THIS EXPERIENCE I CAN NOT...

5years - Manage operations and teams - hourly, daily and monthly KPIs - Hiring, training, coaching, and leading call centre & sales representatives as they provide support for customers - Maintain and grow existing relationships with clients - Contribute to improving our current products and services - Actively seek out and pursue new opportunities -...