Retentions Agent

7 days ago

Parktown, South Africa Merchants SA Full time

Looking for a job to challenge your excellent customer service skills? Look no further

Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements. Ensure prompt resolution of queries so that customer service levels can be maximised and the business can achieve sustainable competitiveness and act as the link between customers and depot functions.

Qualifications:

- Matric certificate (mandatory)
- Must have technical and/or billing experience
- Retentions experience

**Experience**:

- Criminal and credit check (clear ITC)
- 1-2 years customer service/ inbound call centre experience
- Technical/ billing experience (mandatory)
- Good typing skills, data capturing ability
- Administration skills
- Computer literacy (MS Office)
- Fluent in English and another official South African language

Must be willing to work night shift hours and must be flexible

Ability to commute/relocate:

- Parktown, Gauteng: Reliably commute or planning to relocate before starting work (required)

  • Retentions Agent

    7 days ago

    Parktown, South Africa Merchants Recruitment Full time

    Urgently seeking call center agents with retentions experience to join our international client based in Parktown. Qualifications: - Matric certificate (mandatory) - Must have technical and/or billing experience - Retentions experience **Experience**: - Criminal and credit check (clear ITC) - 1-2 years customer service/ inbound call centre experience -...

  • Retentions Agent

    3 weeks ago

    Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** As a Retentions Agent, you will be responsible for contributing to RML’s strategic deliverables by communicating with customers, members, and employees to increase loyalty and retain their business or service. **WHAT WILL YOU DO?** **Customer Retention** - Effectively manage retention queries - Submit daily, weekly, and monthly...

  • Retentions Call Centre Agent

    2 days ago

    Parktown, South Africa Thanda Human Capital Full time

    Our client in the Media industry based in American is looking for an individual who has been exposed to a sales or retentions background within a call centre. Calling all Inbound call centre agents to work for an international company based in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to...

  • Sales Agent

    4 weeks ago

    Parktown, South Africa MyCalling Full time

    Calling all Sales call centre agents to work for an international company based in Parktown and Randburg to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services to meet customer requirements....

  • Head: Remuneration and Shares Services

    3 days ago

    Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** As the Head: Remuneration and Shares Services will be responsible for the end-to-end management and maintenance of RMA’s rewards and remuneration practices, programmes, and policies. You will be responsible for providing advice and consulting services to the business on all Total Rewards and Remuneration related issues You will...

  • Talent and Performance Manager

    3 weeks ago

    Parktown, South Africa Rand Mutual Assurance Full time

    **THE JOB AT A GLANCE** Reporting into the Head of Organisational Effectiveness, the Talent and Performance Manager will be responsible for developing, enhancing and driving the D&I, Talent Acquisition, Performance and Talent management strategies. **WHAT WILL YOU DO?** **Talent Management**: - Enhance and execute the Talent Management Strategy and...

  • Talent Acquisition and Employer Branding Manager

    6 days ago

    Parktown, South Africa Rand Mutual Assurance Full time

    As a Talent Acquisition and Employer Branding Manager, you will be Reporting to the Head of HRBP, the Talent Acquisition Manager will be responsible for developing and driving the talent acquisition and employer branding strategy to ensure effective talent resourcing from attraction to retention. **WHAT WILL YOU DO?** **End to end Management of the Talent...