Talent Recruitment Consultant

**Introduction**

**Role Purpose**

Provide talent sourcing and recruitment services in order to support the business’ current and future scarce and critical talent requirements that will enable the business to meet its objectives

**Requirements**:

- Bachelor’s degree or diploma in HR, Behavioral Sciences, or Business
- At least 3 years of experience in talent sourcing or recruitment
- Knowledge of and experience in HR practices and legislation
- Sense of urgency
- Analytical thinking
- Commercial thinking and business acumen

**Duties & Responsibilities**

**Source and recruit talent based on business requirements**
- Collaborate with business stakeholders and the HC team to determine talent requirements aligned to scarce and critical capabilities.
- Provide guidance and consult with stakeholders to determine, plan and forecast current and future talent and recruitment needs based on industry insights and internal trends.
- Manage the full recruitment cycle acting as a key contact and adviser throughout the process in proactively sourcing and identifying top talent for various roles and functions within the business.
- Keep abreast of trends in the labour markets and financial service industry and share best practice and expertise to guide and influence hiring decisions.
- Analyse and utilise metrics and data in order to manage, report on and accurately measure the effectiveness of sourcing and recruitment processes and enhance them when necessary.
- Facilitate offers and pre-employment processes to ensure a smooth onboarding experience.
- Coordinate and participate in hiring events such as career or job fairs, external recruiting, and other networking events.
- Participate in workforce planning meetings and implement strategies to achieve recruitment or talent objectives.

**Enable client centricity within the area of responsibility**
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service-level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within the area of responsibility.
- Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after-sales service.
- Manage client query processes and ensure that queries are tracked, accurately resolved, and used as a mechanism to improve client service and business processes.

**Self-management and teamwork**
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption, and maximize productivity.
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment, and dedication in support of organisational values.
- Select and recruit suitably qualified talent in line with Employment Equity principles and MMH culture.
- Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
- Enable a learning culture whereby information regarding successes, issues, trends, and ideas are actively shared between team members.
- Effectively manage performance within the team in order to ensure business objectives are achieved.

**Contribute to financial controls and planning**
- Identify solutions to enhance cost-effectiveness and increase operational efficiency
- Manage financial and other company resources under your control with due respect
- Control the budget for the area, including the authorisation of expenditures and implementation of financial regulations.
- Manage high-risk and problematic financial issues in the area of accountability and contribute to the development of policy.

**Competencies**
- Business acumen
- Client commitment
- Drive for results
- Leads change and innovation
- Collaboration
- Impact and influence
- Self-awareness and insight
- Diversity and inclusiveness