Operations Manager Administration

3 days ago

Johannesburg, South Africa H&S Labour Brokers cc Full time

Our client is looking for an experienced Operations Manager: Administration

**Duties **and responsibilities**:
**Manage internal departmental functions and processes**
- Develop and implement plans for the section that support Pension Administration services and the budget objectives, ensuring optimisation of current business and workflow processes
- Manage and monitor
- all benefit processing activities in accordance with the benefits as defined in the rules of the Fund and applicable legislation.
- the contributions allocation, reconciliation in line with Section 13C (A)
- Data accuracy and integrity all member categories
- Unclaimed benefits and Evidence of Survival reviews, tracing and verification
- Fund valuation and all audits

**Project Management**
- Participate in the Fund’s overall projects as required with continuous focus on Business Processes, system enhancements, omni channel business insight, contributing expertise to enable project objectives to be met.
- Draft reports as part of the project deliverables.

**Provide input to the strategic management of the section**
- Contribute ideas for improved service delivery at Management meetings.
- Compile comprehensive business reports for this function, highlighting successes and risks in terms of achieving the section’s objectives.
- Keep abreast with changes in relevant guidelines and other legislation, to make recommendations where policies and procedures need to be amended.

**People Leadership**
- Manage planning of resource requirements, ensure sufficient capable resources are in place to meet service delivery demands, maintaining the effective and efficient capability of the department.
- Build a high performing team where the best people are deployed in the right roles and deliver against strategy.
- Ensure that all employees are motivated, developed.
- Manage employees’ performance and ensure that their individual and collective performance is of the required standard

**Financial management**
- Forecast annual capital and operational expenses, for the section, in line with corporate policy.
- Manage costs against approved budget, providing meaningful variance analysis reports.
- Investigate methods to contain / reduce costs.

**Corporate Governance**
- Ensure compliance to procedures and relevant legislation
- Provide detailed, accurate information for internal and external audit purposes within specified deadlines.
- Action audit issues identified within time frames indicated.

**REQUIRED **MINIMUM WORK EXPERIENCE AND QUALIFICATIONS**
- Relevant Bachelor’s Degree. Registered with professional bodies - where applicable
- At least 6 years job-related experience (preferably in a pension administration managerial role), which should include at least 2 years’ experience in a management role.
- Analytical with strong planning and administrative skills
- Working knowledge of Pension Fund Rules
- Basic knowledge of Income Tax Act, Divorce Act, Pension Funds Act, Child Care Act, Marriage Act, Recognition of Customary Marriage Act, Mental Health Act
- Excellent understanding of Benefit administration and Member Data Management
- Knowledge of Law - Section 37 (C) allocation of death benefit lump sums

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