First Line Support Agent

**Job Duties/Responsibilities will include**: - Providing first line systems support to head office and stores users - Liaison with head office and store staff, colleagues and vendors - Accurate call logging and routing - Ownership of calls - follow-up on calls and feedback to users - Ensuring that calls are resolved in accordance with the requirements of...

The contact centre agent is responsible for the provision of a single point of contact for iStore clients to log problems and request in a professional, service orientated manner maintaining the highest level of customer satisfaction by seeking first call resolution thereby ensuring that the contact centre meets the required standards and measures. You would...

The customer service / contact agent is the first point of contact for the company. This role will act as the liaison between the customer and the company, provide information about MIA’s products, answer customer queries, solve any issues that may arise and provide appropriate solutions and follow up to resolve customer issues and/or...

**The Role** Is you day successful if you can keep the machines running and if customers are satisfied with your work? As a Product Specialist, do you enjoy having a team of colleagues that looks up to you on daily bases, that you have the correct resources and knowledge required to effectively perform such duties whilst supporting your colleagues remotely...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

To assist customers during the online shopping process. Responsible for post transaction customer support. Order tracking and general problem solving. **Educational**: - Matric **Experience Required**: - A minimum of 2 years experience working as a sales consultant or customer service consultant in an e-commerce environment **Key Responsibilities**: -...

**Job Duties/Responsibilities will include**: Manage new property listings with all relevant internal & external parties Compilation and creation of all advertisements/property listings (internal/onsite/external) **Property Management**: Ensure daily updates of comprehensive stock sheet Manage and follow through on all property enquiries on various...

Parts Warehouse Manager with Diploma in Logistics Management / Warehouse Management and/or Purchasing and Supply Chain and 5-10 years’ Logistics/Supply Chain/Operational experience, preferably in a heavy machinery parts environment, required to assist in the management of a Parts Warehouse and daily operations to ensure customer satisfaction. Minimum...

**Specific Responsibilities** - Act as a a client liaison by communicating, resolving and/or initiating the resolution of incidents and problems timeously - Troubleshooting hardware, software printer, network, connectivity and various related peripheral issues - Installing, maintaining and upgrading hardware, peripherals, operating systems and computer...

**Job Requirements**: - Matric only and additional qualification will be advantageous - Excellent verbal and written communication is a - Must be able to communicate in English fluently - You need to reside close to Auckland Park - Must be able and willing to work under pressure - Must have an ability to successfully resolve conflict - Must generally have a...

1. Provide hardware and software support (LAN & WAN) - Install software - Troubleshooting (TCF) - Assemble computer - Repairs & maintenance of hardware & peripherals - Installation & maintenance of cabling - Maintain inventory for software & hardware (TCF) 2. Provide 2nd line support to users on helpdesk - Investigate and provide solution (TCF) -...

To provide desktop and technical support on hardware and software related issues within the organisation._ 1. Provide hardware and software support (LAN & WAN) - Install software - Troubleshooting (TCF) - Assemble computer - Repairs & maintenance of hardware & peripherals - Installation & maintenance of cabling - Maintain inventory for software & hardware...

Description - 1. Provide hardware and software support (LAN & WAN)- Install software - Troubleshooting (TCF) - Assemble computer - Repairs & maintenance of hardware & peripherals - Installation & maintenance of cabling - Maintain inventory for software & hardware (TCF) 2. Provide 2nd line support to users on helpdesk- Investigate and provide solution...

Description - To provide desktop and technical support on hardware and software related issues within the organisation._ - 1. Provide hardware and software support (LAN & WAN)- Install software - Troubleshooting (TCF) - Assemble computer - Repairs & maintenance of hardware & peripherals - Installation & maintenance of cabling - Maintain inventory for...

Job purpose Service Desk Technician providing first-line support to Client Sites using Remote Tools. Duties and responsibilities - Validate newly created tickets from all Sources using Validation Matrixes. - Validate Customer Details (Contact Customer if Required) - Validate First pass Assessment of Impact and Change if Required. - Validate First Pass...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

**Introduction** Just retired or just starting out or already in sales and want to double your existing sales commissions we would like to hear from you! No experienced required - we will provide the training and systems. Our local office in Kempton Park, Harcourts Solid Rock, is currently looking for dynamic people wanting to make a living, selling real...

**Introduction** Just retired or just starting out or already in sales and want to double your existing sales commissions we would like to hear from you! No experienced in real estate is required - we will provide the training and systems. We however require individuals with life experience and that are financially stable and stay in and around Kempton...

Providing first level desktop support. Includes telephonic, remote and onsite support where required, for all hardware, software and application platforms.ITIL Foundation TrainingMinimum two years in a service desk environment, and minimum three years experience in a first line support or desktop support environment. Three years experience and knowledge in...

To lead, guide and support Call Centre Agents in achieving set daily, weekly and monthly targets. To take lead and accountability in assisting CC agents with escalations and problem solving. To assist with daily monitoring and providing assistance on all platforms. **Educational Requirements**: - Matric - Tertiary Qualification advantageous **Experience...