Assistant Property Manager

1 week ago

Stellenbosch, South Africa Urang Full time

**JOB TITLE**

Assistant Property Manager (SA)

**NAME OF THE COMPANY**

Block Management Solutions (PTY) Ltd

**LOCATION**

Stellenbosch office and Remote working.

**JOB PURPOSE**

The remit of the Property Management team has grown and to meet increasing demands from our client, the new Property Manager Assistant will be responsible for the support in managing a portfolio of blocks in line with industrial standards and building strong relationships with all parties.

**RESPONSIBILITIES/DUTIES**:

- Dealing with clients' day-to-day issues in a quick and efficient manner in line with industry

guidance and best practice
- Dealing with all maintenance issues, liaising with the relevant contractors, and ensuring all work

is carried out to an agreed standard
- Arranging meetings on behalf of the Line Manager
- Covering Line Manager or team members’ workload while they are on annual or sick leave
- Providing regular updates to clients
- Assisting clients with service charge and ground rent queries
- Assisting with Section 20 works
- Processing incoming and outgoing invoices
- Assisting in new block set-up on in-house systems
- Maintaining up-to-date contact information
- Checking if key documents are scanned and saved
- Looking after the administrative side of each block in your portfolio
- Attending resident and client meetings online and assisting the Property Manager, whether

within normal working hours or by agreement out of hours
- Ensuring all the blocks in the portfolio are efficiently managed and maintained
- Ensuring, that Directors’ requirements have been met
- Working closely with all departments across the Company to ensure the correct transfer of

information has been provided
- Supporting the Line Manager in managing relationships with all parties including clients,

leaseholders, tenants, contractors, and onsite personnel
- Assisting Line Managers in the progression of building insurance claims
- Informing Line Managers on any issues related to the building and on-site personnel
- Following internal processes (e.g. insurance claim process and key request process)
- Informing your Line Manager and the Head of the Department of the Notice of Intention to

terminate an Agreement

**REQUIREMENTS**:

- Relevant work experience and / or Higher Education Degree
- TPI affiliate qualifications or willingness to undertake the exam within 18 months from the date of the employment commencement.
- Strong knowledge and understanding of Health and Safety
- Proven experience in assisting a team in a fast-paced environment
- Ability to work to strict deadlines and be organised
- Have a positive attitude towards work
- Be a team player
- Have a strong attention to detail
- Be able to work without any supervision
- Have excellent communication skills (Verbal and Written including drafting correspondence and

documents)
- Be computer literate (Demonstrable experience and ability to use ICT packages i.e. Microsoft

Word and Excel)
- Understand and commit to good customer care
- Be pragmatic, creative and an effective problem-solver, with emphasis on fast and practical

solutions
- Be committed to equality, diversity, and mutual respect, accepting differences and treating

everyone fairly

**BENEFITS**:
**Working hours**:09:00 to 18:00 SAST, Monday - Friday

**Salary**:R20 000pm - R25 000pm DOE

**Leave**:15 days holiday (plus public holidays).

**Contract**: Permanent

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