Technical Consultant

2 weeks ago

Cape Town, South Africa Stanchion Payment Solutions Full time

**DEFINITION**

Fulfil the technical implement and software delivery of Professional Services to Stanchion customers.

**SKILLS**

**EXPECTATIONS**:
The Technical Consultant has the following **primary** responsibilities:

- Within the scope of the relevant projects, act as a technical consultant to the client on ACI Payments products and customizations.
- Ensure that solutions and projects are specified and documented appropriately, according to the agreed deliverables and process.
- Develop technical specifications from business and/or functional specifications.
- Highlight and address errors or short-comings in received specifications.
- Be able to work on more than one project at a time.
- Ensure that applicable solutions and projects are implemented according to best practices, on time, and to the satisfaction of Stanchion and the customer.
- Provide technical input and guidance into the solution design originating from either the client, or Stanchion itself.
- Understanding customer requirements and business models and technical architecture,
- Compiling implementation and test plans for upgrades/implementations.
- Installation and configuration of software including unit testing and systems integration testing.
- Working with customers across various geographical territories (some travel may be required).
- Guide and assist team members in terms of technical and domain knowledge, professional skills, and correct delivery according to the stipulated timelines.
- Work with client project managers whilst keeping the designated Stanchion manager appraised of progress, risks, actions, status, etc.
- Solve implementation and/or migration problems, or ensure they are solved timeously by the available resources.
- Participate in any project retrospectives and contribute to internal process improvement and maturation.
- Balance the short-term needs of clients with the long-term wellbeing of any solutions, whilst keeping in mind the best interests of Stanchion
- Verify the overall quality of any software developed and deployed at a client.
- Liaise with other business groups where necessary.
- Any other necessary function not defined above that would be required for successful delivery of any projects.
- Interpret business requirement specification, analyze existing system and interfaces for modification/improvement purposes and evaluate and design system enhancements.

**SKILLS**
- Detailed analysis of issues and experience with tools like SQL Profiler, WireShark and Windows Performance Monitor.
- SQL scripting to query and update database contents.
- Simulation of testing scenarios, errors and/or customer environments.

**MINIMUM EXPERIENCE**
- Bachelor’s degree
- 3 years’ experience supporting and/or implementing Postilion systems

**ADVANTAGEOUS**
- Some Java development experience and exposure to the Postilion SDK

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