Operations Administration Assistant

2 weeks ago

Durban North, South Africa Stealth Protection Services (Pty) Ltd Full time

**Operations Administration Assistant [Psira Grade C certification a must]**

**Location**:Durban North **Working Hours**:Monday to Friday, 08:00 - 17:00 **Employment Type**: Full-Time Salary: Market-related, based on experience

**Job Summary** We are seeking a reliable and detail-oriented Operations Administration Assistant to support the daily administrative, operational, and client-facing functions of our Durban North office. The role is suited to an individual with experience or familiarity in the trucking, logistics, cargo, and security services industry, particularly within load movements and operational coordination.

**Key Responsibilities**
- Assist with daily operational queries related to loads, cargo movements, and tracking services
- Coordinate and log bookings for tracking, security, and related operational services
- Liaise with drivers, control rooms, clients, and internal teams regarding logistics requirements
- Ensure accurate capture of load details, routes, timeframes, and service instructions
- **Administration & Office Support**:

- Provide general administrative support to management and operations teams
- Maintain and update client databases, load registers, and operational reports
- Compile basic operational and administrative reports as required Ensure filing, record-keeping, and documentation are accurate and up to date
- **Sales & Client Support**:

- Assist with sales administration, including capturing enquiries and following up on leads
- Support client onboarding documentation and service confirmations
- Maintain professional relationships with existing clients through prompt communication
- **Compliance & Professional Conduct**:

- Support adherence to internal procedures and PSIRA-related administrative requirements
- Maintain confidentiality of client, operational, and security-related information
- Uphold company standards, professionalism, and operational discipline at all times
- **Minimum Requirements**:

- Prior experience or working knowledge of the trucking, logistics, cargo, or security industry
- Understanding of load movements, cargo handling, and basic logistics coordination
- Strong administrative and organisational skills
- Excellent written and verbal communication skills
- Computer literacy (MS Office / Google Workspace or similar systems)
- Ability to work independently within a small office environment
- **Advantageous Experience**:

- Experience in tracking, fleet management, or security operations
- Exposure to control room operations or logistics scheduling
- Sales support or client service experience within a B2B environment
- **Personal Attributes**:

- Reliable, punctual, and detail-oriented
- Calm under pressure with good problem-solving ability
- Professional, discreet, and trustworthy
- Strong work ethic with a traditional approach to office structure and procedures

Pay: From R6 000,00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- Reception administrative : 3 years (preferred)

**Language**:

- English, Zulu, Afrikaans (preferred)

License/Certification:

- Psira grade c (preferred)

**Location**:

- Durban North, KwaZulu-Natal (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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