Team Lead: BI

**Who We Are**:
Clickatell is a Chat Commerce leader. For 23 years we have been a global technology company and innovator in mobile messaging, engagement, and commerce.

We have built a global culture rooted in our 5 core values - Curious, Creative, Collaborative, Champion and Courageous. We live by them and use them as guideposts for how we run our company. And is felt in our everyday interactions with fellow employees.

**What we do**:
We empower the chat economy with smart solutions that bring brands easily into the chat apps their customers use and love. Mobile consumers can now interact with business on demand, at their convenience, using the channels of their choice, such as SMS, WhatsApp, and Facebook Messenger.

Today, Clickatell's solutions are utilized by companies around the world and across industries for customer care, commerce, customer acquisition, customer retention, and customer expansion. Covering 220 territories, 1000+ networks, and 85% of the world's population, with an SMS reach of more than 5 billion users.

**About this role**:
In this role you will contribute and oversee the advancement of our approach to Data insights and visualization within a cross-functional, scrum-based data team. We are transforming the way we do data at Clickatell, and this role is key on propagating best practices around turning data into insights. As such, expect a combination of executive and technology responsibilities from data mapping to reporting, as you will play a critical role in strengthening of our analytical presence in the Chat Commerce market.

**Responsibilities of the Role**:

- Provide BI & Analytics technical oversight across cross-functional teams, fostering a culture of support and collaboration within the Data team and the broader product-development organization.
- Hands-on participation in BI & Analytics deliverables, coding, peer reviews, delivery of execution plans, etc.
- Ongoing collaboration with discipline leads: Data Architecture, DBA, Data Engineering, and Product, on defining execution plan for Clickatell's Data Products.
- Influence design, execute the creation of data solutions and enable the maturity of Clickatell's best practices around Data Products
- Oversee and validate the creation of Data Visualization prototypes to support the elicitation of Business needs
- Create advanced data visualizations and data products to turn data into actionable business insights.
- Work closely with data engineers and analysts in the development of scalable and robust pipelines by means of completing and maintaining source to target mappings templates and associated metadata
- Oversee the advancement of Analytical models by working in collaboration with Data Modelers and Data Analysts in translating or anticipating business needs into actionable data solutions

**Core Requirements of the Role**:

- B-Tech or bachelor's degree in engineering, computer science, or informatics or equivalent
- Work Experience
- 7+ years of experience as a Business Intelligence or Insights Analyst
- 5+ years of experience in developing Power BI reports, including DAX calculations
- 5+ years of experience in writing SQL queries in one of PostgreSQL, Amazon Redshift, or MySQL
- 3+ years of experience working in cloud environments
- Expert Knowledge and experience in data preparation, data analysis, and statistical tool sets
- An analytical mindset with superb communication and problem-solving skills.
- Ability to identify complex problems, and to discuss resolutions clearly and in nontechnical terms.
- Lead and train the BI Visualization Specialists

**Knowledge and Abilities**
- Demonstrate a passion for problem solving and data presentation technologies
- Well versed in Agile framework, specially Scrum and Lean Development
- Knowledge in Power BI, data ETL, data model and automation
- Excellent mathematical, analytical, and problem-solving skills and ability to interpret complex data.

**Benefits Include(SA)**
- Medical Aid contribution
- Pension fund contribution
- Quarterly performance incentive bonus
- Risk benefit company contributions
- Reimbursable communications allowance for internet and mobile phone bills

**A few perks Clickatell has to offer.(Relevant to all locations)**
- Additional to your normal paid annual leave, we give employees five personal leave days per year
- Flexible working hours with option of remote working in central hubs.
- Home office set-up with laptop, monitor, chair.
- All employees have access to over 200 content providers via our partnership with Go1. As an employee, you can learn as much as you want with no barriers.
- Half Day on your birthday.
- Reimbursable Communication allowances for internet and mobile phone bills
- Employee wellness programme with provider AskNelson; who aims to provide counselling, financial, legal and leadership support.

**Our Values make us Stronger**

Clickatell is unequivocally committed to Diversity, Inclusion and Belonging. We believe that we a