Senior BI Analyst/architect

**Role Overview**:
The Business Intelligence function is an analytical service providing information, analysis and

analytical support. We have an aim of 'do once and automate' wherever possible. This approach

reduces the analytical overhead and ensures consistency of reporting. This role sits in the Business Intelligence function which is the main point of contact for most of the team, responding to ad hoc requests and identifying and working with the other functions to support with insightful analysis.

This role will often work as part of multi-disciplinary pods, made up of colleagues, both internal and

external to the Insights and Intelligence function, to deliver on projects that require a range of skills

and knowledge.

**Key Focus Areas**:

- You will help drive the strategy and implementation of Business Intelligence across the business, both managing the day-to-day workload whilst overseeing the long-term developments of data from the Customer Data Warehouse, source systems and future roll out of advanced/predictive analytics.
- Have the strategic vision to develop and create a BI analytical centre of excellence for the business.
- As Senior Analyst on insights, you will play a pivotal role in gathering and utilising insights and research to analyse, adapt and shape the business decisions we make.
- You will own and deliver the insight plan across quantitative and qualitative research methods.
- Support all departments in their insight needs and work with them to build and deliver appropriate plans
- Develop quarterly debriefs to encompass all insight to be shared internally and externally via written and verbal presentations as required and appropriate for the audience.
- Support key programmes and projects with their insight needs
- Be one of the champions of the voice of customers across the organisation and be seen as the go-to person for insight and understanding; work cross-functionally to ensure insight is a
- key input to any major decision-making and planning.

**What you will do**:

- Unlocking value and insights by joining and analysing data sets from across multiple sources

and creating “once source of truth” in Qlik as the main platform (or any other data insights

platform).
- Drive the strategy and implementation of Business Intelligence Insights and Analytics across

the business
- Managing the day-to-day workload whilst overseeing the long-term developments of data

from the Customer Data Warehouse, source systems and future roll out of advanced/predictive analytics.
- Develop the strategic vision and create a BI analytical centre of excellence for the business.
- Strong technical experience, including knowledge of SQL/MySQL and advanced Excel skills

including VBA; experience in data visualization tools (eg.QlikView, Power BI, Tableau, Domo etc) and a

good understanding of how to manipulate and interpret complex / imperfect data sets.
- Pivotal role in gathering and utilising insights and research to analyse, adapt and shape the

business decisions we make.

**What you need to have**:

- Degree/ Diploma Business Intelligence, Data retention platforms, IT systems and Microsoft
- Office Suite systems or work experience equivalent
- QLIK certification
- Qlik expert.
- Analytical Subject Matter Experts
- Ability to provide Descriptive and Diagnostic Analysis
- Ability to understand and anticipate requirements
- Pro-actively Identify Improvement Opportunities
- Initiation & interpretation of in-depth analysis
- Liaison with other teams on Data & Analytics requirements
- Support Knowledge into Action
- Horizon scanning
- Problem Structuring - solutions orientated
- Ability to tell an accurate and useful story from data source that helps guide business

decisions
- Commercial astuteness as relates to data interrogation and optimisation
- Ability to communicate effectively on datasets and data sources and in assessing quality and

reliability of sets and outcomes
- Proven experience building Business Intelligence reports
- Experience of triangulating data from different sources and demonstrate an appreciation of

the differences that might occur in large datasets
- Able to guide the team in best practice of quality assurance within data input, control and

analytics.
- Technical experience / knowledge of SQL/MySQL and advanced Excel
- Experience in data visualisation tools (QlikView, Power BI, Tableau, Domo, SystemOne etc.)
- A good understanding of how to manipulate and interpret complex/imperfect data sets
- Proven experience in a highly numerate or data driven role
- Strong interpersonal skills and ability to build internal relationships with key stakeholders
- Previously responsible for a budget, involved in budget setting and working knowledge of

financial processes.
- Experience in using a range of statistical software such as SAS, SPSS, R, and SQ
- Technical skills in data management, business intelligence and analytics - including data

modelling, data visualisation (e.g. T