Internal Sales and Bid Consultant

**JOB TITLE**:
Internal Sales and Bid Consultant

**DEPARTMENT**:
Operations

**REPORTING TO**:Internal Sales and Bid Manager

**Location**:_1 Osborne Lane, _**Bedfordview, Germiston, 2008, South Africa

**ADDITIONAL INFO**:
Travel within the MEA region

**PURPOSE OF POSITION**

The main purpose of this position is to grow sales and business opportunities within the existing customer base and new deals below $25000 from various internal sales and marketing tools. To optimize the reoccurring revenue, develop and maintain excellent customer relationships.

**KEY RESPONSIBILITIES**

**Administration**
- Ensure that standard operating procedures in department are adhered to
- Support Commercial departments with tender process and tender documents.
- Provide customer services and general administration to Commercial departments and external clients
- Ensure proper record and file keeping.
- Prepare quotations for repairs and additional sales and new sales
- Analysis of the reports to provide a value-added service to the Client

**Sales**
- Meet sales targets through lead generation, telemarketing and new-age, web-based sales strategies
- Communicate regularly and provide feedback to clients to ensure good relationship building;
- Maintain a healthy sales funnel
- In collaboration with marketing department, draw and increase the conversion of leads
- Follow up on queries and quotations
- Submission of weekly and monthly reports to Manager
- Understand product and costing
- Track sales leads and sales growth

**Stock**
- Implement company returns policy, i.e. returned stock etc.
- Participate in continuous stock takes
- Ensure stock updates are done timeously
- Monitor returns of faulty / damaged stock and breakages
- Assist with record keeping and reconciliation of customer and stock

**D**ELEGATION OF AUTHORITY***

As per the formal Delegating of Authority (DOA)

As delegated by the Internal Sales Manager, when necessary.

**POSITION RELATIONSHIPS**

**Internal**

Sales

KAM

Finance

Ops

DDS

Engineering

**External**

Clients

**MEASURES OF PERFORMANCE (INDICATORS)**

**Leading -** Creates a realistic stakeholder engagement plan and works towards exceeding it
- $ value of Sales Funnel in Stage 3+ at minimum 100% of pro rata projected annual target

**Lagging**:

- Achieves monthly and quarterly targets consistently
- $ Value of Sales conversion at minimum 100% of pro rata projected annual target

**PERSONAL QUALIFICATIONS & EXPERIENCE [Think about what this role should look like in future]**

**Required**

**Education/achievements**

Grade 12

Knowledge of sales techniques and processes

**Experience/Knowledge**
- Experience in sales roles
- Written and verbal communication skills; ability to present to executives and senior executives
- Ability to sell solutions
- Proven ability to work with global cross-functional teams and achieve success for customers
- In-depth knowledge of an industry or industries

**Preferred**

Tertiary qualification in Marketing/sales

**Specific Skills**

**Required**
- Strong interpersonal skills
- Innovator
- Ability to aggregate different technology platforms
- Problem solver
- Displays discipline and logic;
- Uncovers and clearly articulates the problem that needs to be solved.
- Is committed to excellence and understands how daily work impacts the customer
- Highly organized and task and deadline oriented displaying intense sense of urgency
- Dedicated to exceeding customer expectations
- High problem solving aptitude
- All the required elements with the following:
**Preferred**
- Customer facing interaction
- Travel and flexibility
- Ability to work under pressure
- Demonstrate humility and self-awareness

**ROLE SPECIFIC COMPETENCIES & BEHAVIOURS**

**Customer Driven**
- Gains insight into customer needs.
- Identifies opportunities that benefit the customer.
- Builds and delivers solution that meet customer expectation.
- Establishes and maintains effective customer relationships.

**Collaborative**
- Works cooperatively with others across the organization to achieve shared objectives.
- Represents own interest while being fair to others and their areas.
- Partners with others to get work done.
- Credits others for their contributions and accomplishments.
- Gains trust and support of others.

**Inclusive**
- Seeks to understand different perspectives and cultures.
- Contributes to a work climate where differences are valued and supported.
- Applies others’ diverse experiences, styles, backgrounds, and perspectives to get results.
- Is sensitive to cultural norms, expectations, and ways or communicating.

**Accountable**
- Follows through on commitments and makes sure others do the same.
- Acts with a clear sense of ownership.
- Takes personal responsibility for decisions, actions and failures.
- Establishes clear responsibilities and processes for monitoring work and measuring results.
- Designs feedback loops into work.

**Champions VBS**
- Identifies and creates the proc