Dutch Speaking Customer Service Advisor

5 days ago

Cape Town, South Africa O'Dwyer Personnel Full time

Demonstrates clear and polite written and oral communication
- Follows company policies and processes in order to process customer requests appropriately
- Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer service
- Proactively communicates system and process issues, and customer feedback trends to management

**Preferred Qualifications**:

- Must be fluent in Dutch (Speak,Read and write). A basic understanding of English will be required.
- Matric or equivalent
- 1+ year of relevant customer service experience
- Excellent communication skills (spoken and written)
- Flexibility in work schedule -(Shifts will possibly start and end outside of normal business hours)
- South African Citizen / Permanent Resident / Holder of legal right to work in South Africa

**Benefits**
- Medical insurance
- Pension plan
- Internet allowance

**Job Type**: Permanent

**Salary**: R20,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

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