Customer Service Advisor

2 weeks ago

Cape Town, South Africa Webhelp Full time

If you’re fluent in Dutch and looking to take the next step in your career, then this could be the perfect opportunity for you.

Webhelp is in search for Dutch-speaking Customer Service Advisors to join our Cape Town team. If you have a love for helping people and a passion for communications then take a step in the right direction in a career that will allow you to grow these skills.

You’ll be joining our fun-loving global community of more than 95,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

What you’ll be doing
- Managing and responding to incoming calls
- Following outlined processes and liaise with relevant departments when required
- Remaining up to date on campaign initiatives projects
- Ensuring company and department objectives are met
- Proactively seeking ways to improve product knowledge and better understand the target market

What you’ll need
- Fluency in Dutch language
- Matric or equivalent (Essential)
- Excellent command of English language - verbal and written communication skills
- Good typing, analytical and time management skills
- Ability to work shifts
- Strong work ethic and ability to adapt to the fast pace of the business
- Clear credit and criminal records

Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity advance your career with our collaborative team of game-changers today.

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