Dutch Speaking Customer Service Representative

4 days ago

Cape Town, South Africa Orange Uni Full time

**Customer Service Representative (Freelance)**

**Location**: Fully Remote

Are you passionate about helping others and providing exceptional customer support? We are looking for a dedicated and detail-oriented **Customer Service Representative** to join our team remotely.

You'll be supporting an established, market-leading educational company in the Netherlands, helping learners achieve their goals. This is **not** a call center role—there are **no cold calls** involved. Instead, you’ll be assisting **existing customers** exclusively, ensuring they have a smooth and positive experience with our services.

If you're a proactive communicator who enjoys problem-solving and making a real impact, we’d love to hear from you
The task is for long-term and available for freelancing.

**What We Offer**:
✔ **Competitive freelance compensation**
✔ **Flexible work environment** with opportunities to develop your skills

**Your Role**:
As a **Customer Service Representative**, you will:
✔ Handle last-minute bookings and provide prompt, clear, and helpful responses to customer questions.
✔ Ensure customers have a seamless and positive experience with our services.

You’ll work remotely during **weekday business hours** and play a crucial role in supporting our students on their journey to success.

**What We’re Looking For**:
✔ **Fluent Dutch speaker** (proficiency in written and spoken Dutch is essential)
✔ Proven ability to work independently and remotely
✔ Strong multitasking skills and a proactive, solution-oriented approach
✔ Previous experience in customer service (preferred but not required)

**Work Details**:
✔ **Employment type**: Full-time or part-time (24-40 hours per week)
✔ **Work schedule**: Monday to Friday, business hours

**Job Types**: Full-time, Part-time

Pay: R239,21 - R257,61 per hour

Expected hours: 24 - 40 per week

Application Question(s):

- In welke stad zit de tweede kamer?
- Where are you currently located?
- Only reply if you're fluent in Dutch. Please confirm with Dutch yes.

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- Dutch fluently (required)

Work Location: In person

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