Skills Trainer

3 days ago

Midrand, South Africa Famous Brands Full time

Perform administrative work as and when required related to training role
- Assist in ensuring that Training Restaurants subscribe to the standards required for training
- Provide daily feedback to the business on previous day’s activities
- Assist with the FOH and BOH workshops and skills development
- Assist with Skills Assessments and documentation thereof of restaurant staff
- Provide ongoing in-store Training and Refresher Training
- Assist Franchise Managers with in-store training when requested (overnight when necessary)
- Do store visits to assist FM with practical coaching. These store visits will encompass working hours as per operating times of specific restaurant including weekends
- Assist with Store Openings
- Assist in updating all training manuals with relevant information
- Updating training status on SharePoint
- Keep updated with Brand requirements and specifications
- Follow up post opening of new restaurants on the status and do refresher training where required
- Have weekly feedback meetings with the Operations Team in terms of status per outlet
- Compile monthly training calendar and schedule appointments accordingly
- Liaise with Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctl
- Assist menu developer with new product development and training ahead of new menu launch
- Minimum of Matric
- A related tertiary qualification would be an advantage
- Minimum of 3 years’ experience in Food Service Industry
- Computer literacy - MS Office (Word, PowerPoint and Excel)
- Valid driver’s license older than 12 months
- Ability to pay attention to detail
- Good communicator
- Passion for people and food
- Well presented, pleasant and punctual
- Ability to motivate learners by being firm but fair
- Fluent in English and other official South African languages
- Willingness and ability to work long hours and weekends
- Good recordkeeping and organizational skills
- Like to travel and be able to travel for extensive periods

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