Workforce Planning Analyst- Richefond Circle

Overview Job Title: Workforce Planning Analyst Location: Richefond Circle, South Africa Hours: Monday to Friday 9am to 7pm Salary: up to R per annum DOE This is a permanent full-time role as a Workforce Planning Analyst in our Richefond Circle South Africa office. The role is on-site. Who we are Kura provides award-winning outsourced contact centre solutions...

**Salary**: **Job Title: Workforce Planning Manager** **Location: Richefond Circle, South Africa** **Salary**: R25 000 - R35 000 per month + medical insurance Role Details: **This is a permanent full-time role as a Workforce Planning Manager in our Mount Edgecombe, South Africa office. This role is ideal for someone who has at least two years minimum...

**Salary**: **Job Title: Snr HR Generalist** **Location: Richefond Circle, South Africa** **Salary**:R15 000 - R25 000 per month + medical insurance Role Details: **This is a permanent full-time role as a Snr HR Generalist in our Richefond, South Africa office.** **As a Service delivery Analyst you will be responsible ensuring the efficient scheduling of...

A leading BPO services provider in Durban is seeking a Head of Workforce to oversee all workforce functions. This role involves strategic staffing, capacity planning, and performance reporting while managing a team. The ideal candidate will possess strong leadership skills and the ability to drive workforce strategies that are aligned with business goals....

The role: The Contact Centre Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates. This position is also responsible for intraday analysis of call flow together with monitoring and adjusting staff resources to meet call volume demands...

The role:The Contact Centre Workforce Analyst will monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates.This position is also responsible for intraday analysis of call flow together with monitoring and adjusting staff resources to meet call volume demands and...

Manage accurate forecasts, ensuring the requirements are met to support the business and client needs - Pre and post day review on forecasts to ensure appropriate actions are in place for improvement - Review and sign off forecasts presented by the Planning Analyst - Review and approve schedules created by the Planning Analyst to meet daily / intraday...

The Head of Workforce is a senior leadership role responsible for overseeing all workforce functions across the BPO business. This includes strategic staffing, capacity planning, forecasting, scheduling, real-time management, and performance reporting. The role manages a team of Workforce Managers, Planning Analysts, and Real-Time Administrators to ensure...

**Salary**: **Business Development Director** **Location**: *** **Richefond Circle, South Africa** **Hours: Monday to Friday 9am to 5.30pm** **Salary: DOE + uncapped Bonus** **BPO experience is essential for this role.** Who we are: We are a global independent outsourcer. We employ thousands of talented people across the UK and South Africa so we’re...

**Salary**: **Lead Generator** **Location**: *** **Richefond Circle, South Africa** **Hours: Monday to Friday 9am to 5.30pm** **Salary: DOE + uncapped Bonus** **BPO experience is essential for this role.** Who we are: We offer an industry leading salary and benefits package, with an enhanced Maternity and Paternity provision, a well-developed...