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Officer (P10): Its Systems Support
2 weeks ago
**Purpose**
Provide system support and training to SPU Staff on the ITS Student Management System/Sub-systems and Statutory Reporting (HEMIS).
**Minimum Experience**
- Diploma in IT or relevant qualification.
- Minimum of 3 Years working experience that includes ITS Student Management System Experience.
- Computer Literate (MS Office Suite).
- Knowledge of HEMIS
**Duties and Responsibilities**
- Provide system related user support and training to administrative staff.
- Assist with and train administrative staff on Academic and Residence Application and Registration processes.
- Assist in system related problem solving.
- Assist users to view and print relevant reports.
- Extracting data on HEMIS submission.
- Running SQL-Valpac validity checks on the extracted data.
- Notify data owners to correct data (data cleaning).
- Writing analysis reports for both submissions.
- Performing analysis of problem areas in data-capture and data-validation.
- Liaising with data owners.
- Liaising with external and internal auditors on HEMIS submissions to DHeT.
- Coordinate HEMIS processes (HR/SPACE).
- Provide system support and training to academic and administrative staff on how to capture and update assessment and examination marks.
- Guide and provide training to administrative staff at schools on capturing the calculation criteria from templates.
- Identify problem areas and possible solutions based on the calculation criteria.
- Provide support to academic staff on how to capture assessment and examination marks on the Lecturing _i_Enabler.
- Assist Administrative staff and lecturers to view and print relevant reports.
- Provide system and user support to students.
- Assist students with resetting login credentials.
- Assist with online registration processes and setups.
- Assist with generating JasperSoft STATS reports and provide support to the Administrative staff with JasperSoft processes.
- Assist with Academic Structure verification processes (e.g. System related capturing vs Prospectus per school).
- Assist with setup of new CELCAT Timetabling implementation processes.
- Assist with setups and implementation processes of new projects, e.g. ITS Mobile, etc.
Assumption of duties: As mutually agreed to upon acceptance of the appointment. The University reserves the right not to make an appointment.
**Women and people with disabilities are encouraged to apply.**
**Note: Sol Plaatje University (SPU) is dedicated to meeting its Employment Equity targets.