Office Administrator
4 days ago
To ensure the smooth and efficient operation of the office by managing administrative tasks, supporting staff, and maintaining organizational systems that contribute to overall productivity and effectiveness.
Responsibilities:
Administrative Support
- Manage and organize office files, records, and documentation.
- Handle incoming and outgoing communications (emails, calls, mail).
- Prepare Reports.
- Providing uninterrupted and professional customer support by responding appropriately to group e-mails and taking overflow calls as and when necessary.
- Providing clients with quotes as and when required.
- Ensure complete accuracy on all quotations and orders.
- Receiving of stock when required.
- Picking of orders when required.
- Book-in & Book-out of repairs when required.
- Understand all operational functions within the branch.
- Carrying out inventory cycle check.
- Oversee the cleanliness and organization of the workspace to support operational efficiency.
- Maintaining professional customer focus in all tasks.
- Keeping abreast with the latest technology and products by attending all scheduled in-house sales training.
- Work according to ISO standards and Health and Safety requirements.
- Report all accidents and hazards.
- Basic Financial Administration.
- Process invoices, expense claims, and petty cash.
- Coordinate with finance or accounting departments as needed.
- Reconciliation of petty cash and accounting duties on ERP / accounting program (EPICOR).
- Meet any Account specific administrative requirements accurately and on time.
- Ensure adherence to company policies and procedures.
- Support health and safety compliance within the office.
- Maintain confidentiality and data protection standards.
- Monitor and maintain office supplies and inventory.
- Liaise with vendors, service providers, and building management.
- Ensure the office environment is clean, safe, and well-maintained.
- Act as a point of contact between departments and external stakeholders.
- Relay important information and updates to relevant parties.
- Support internal communication efforts.
Qualifications and Experience
- Matric / Grade 12 certificate (Required)
- Diploma or Certificate in Office Administration, Business Administration, or related field (preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Familiarity with office equipment
- Basic bookkeeping or financial certification
- 2–5 years of experience in an administrative or office support role
- Experience in managing office supplies and vendor relationships
- Proven ability to handle confidential information with discretion
- Office administration procedures and best practices
- Basic accounting and financial principles (e.g., invoicing, petty cash, expense tracking)
- Document management systems and filing protocols
- Health and safety regulations applicable to office environments
- Customer service principles and professional communication etiquette
- Procurement and inventory control
- Data protection and confidentiality standards
- Strong time management
- Excellent attention to detail
- Effective record-keeping and documentation skills
- Good interpersonal skills
- Ability to identify and resolve administrative issues
- Proactive approach to improving office processes
- Adaptability to changing priorities and environments
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
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