Chief Information Officer

**THE JOB AT A GLANCE**

As the Chief Information Officer (CIO) for RMA Life, you will be responsible for developing and implementing the IT strategy in support of the growth Group Strategy. Continuously making sure that the organisation is up to date with the leading and latest technology. You will ensure an efficient and effective functioning of the Technology support and infrastructure to enable quality customer service and experience, including all the internal support systems. You will make sure that our operation excellence aspiration is supported by enabling the operational strategies aimed at enhancing operational efficiency, productivity, and cost-effectiveness. You will also be responsible for establishing IT long-term solutions for operational challenges, making sure that the system availability is high.

**WHAT WILL YOU DO?**

**Development, Implementation and Maintenance of ICT Strategy**
- Develop, align and implement the short
- and long-term strategic direction of the IT function
- Align the department to the vision, mission, and values of the organisation to achieve sustainable success
- Improve delivery of care and compassionate compensation
- Grow the organisation and to create shareholder value
- Develop and execute strategies to build the RMA brand
- Develop, manage, and implement a competitive ICT strategy
- Delivering new features and technological solutions that add demonstrable value for internal clients as well and clients of the organization
- Ensure IT strategy and cybersecurity alignment to RMA’s requirements
- Identify problems and opportunities and address them accordingly.

**Develop and maintain digital strategy**
- Develop and oversee the digital and information strategy of the group in line with digital transformation principles, information technology principles and business strategies to achieve its different business objectives
- Provide strategic direction to the group and the team to drive the digital transformation agenda of the portfolio, delivering fit-for-purpose and future-fit solutions
- Drive the creation of a digital enabled organisation, designed to innovate, scale and flex
- Drive the implementation of the digital strategy, operating model, IT architecture and IT services
- Ensure effective decision-making on strategic digital and IT matters, and providing strategic guidance and solutions that directs the organisation in a way that does not compromise
- Identify opportunities to leverage digital technology enablers to optimise business performance and increase efficiencies
- Measure ROI on digital initiatives, fine-tuning approaches as needed to ensure we're investing in the right tools and resources. the integrity of the IT ecosystem.

**Enterprise and Business Architecture**
- Direct the creation and review of an enterprise capability strategy to support the strategic requirements RMA (identify business benefits of alternative strategies)
- Ensure compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards, and practices.

**Risk management and Regulatory compliance**
- Align IT risk management with organisation-wide risk management
- Interact with senior management team to monitor and validate the organization’s compliance with information security policies; play a key role in defining these policies
- Ensure compliance with applicable security requirements and standards
- Ensure integrity and security of data and systems; direct development and execution of an enterprise-wide disaster recovery and business continuity plan, as well as continually assess and provide guidance on cybersecurity threats and risks and providing appropriate mitigation options.

**Stakeholder Engagement**
- Forge and maintain strategic partnerships and relationships with internal and external clients
- Foster effective communication and collaboration between different departments and provide regular updates to senior management on IT operational performance
- Work collaboratively with other departments to ensure implementation of standard processes and procedures
- Ensure that business is provided with continuous support and that there is ongoing adherence to processes.

**Cost management**
- Develop forecasts based on organisational plans and budgets
- Present proposals for large expense items e.g. replacement of capital and non-capital resources
- Develop objectives for project-based process improvements which:

- Reduce costs
- Improve efficiency and effectiveness
- Improve the working environment
- Ensure the development of an operational budget considering organisational strategic needs for increased growth and sustainability and to ensure the availability and management of resources to meet organisational objectives
- Ensure adequate maintenance of accounting records
- Monitor actual performance against budgets, forecasts, and projects
- Influence the use of the approved budget through the m