Client Services Administrator

**THE JOB AT A GLANCE** As the Policy Service Administrator, you will be responsible for providing general support to internal and external stakeholders and ensuring smooth transaction of the processing of all changes on policies. You will be responsible for checking, validating and capturing all amendment, cancellation requests and supplying all requested...

THE JOB AT A GLANCEAs the Policy Service Administrator, you will be responsible for providing general support to internal and external stakeholders and ensuring smooth transaction of the processing of all changes on policies. You will be responsible for checking, validating and capturing all amendment, cancellation requests and supplying all requested...

Co-ordinate, plan and deliver on all required tasks within the Retirement fund Group Risk market segment which would involve the preparation and issuing of all policy documentation; management of schemes, including premium management, and client credit control; collating of all claim documentation for lump sum claims; assessment of Lump sum claims and...

3years - Marketing administration - 60% - Prepare quotes for BDM - Internal - team-building, birthdays or special events, campaigns. - Arrange and administer events (seminars, workshops, exhibitions, etc) - Database capturing and screened contact details for targeted clients - Update information for renewal of existing clients - Co-ordinate content and...

**ROLE PURPOSE** To ensure accuracy in payroll activities by carrying out all the administrative activities of the Salaries Payroll and to assist and support all Wage Administrators on the Wages Payrolls to ensure accurate and timely payment of all staff by adhering to defined service level agreements and legislative/statutory requirements **MAIN...

A management role, reporting to the Head Customer Services. Accountable for call center’s day-to-day activities. Conducting effective resource planning to maximize the productivity of resources (people, technology etc.). Collecting and analyzing call-center statistics. Enable the operations team to deliver the best experience to clients. Focusing on change...

**Key Performance Area**: - Answer high volume of calls informatively and create a professional first impression of the company, excellent service, client satisfaction with follow up calls. - Correspondence through telephone, e mail, sms, whatsapp, face book and social media. - To be a support function to the Field Manager, general manager and carry out any...

To ensure accuracy in payroll activities by carrying out all the administrative activities of the Salaries Payroll and to assist and support all Wage Administrators on the Wages Payrolls to ensure accurate and timely payment of all staff by adhering to defined service level agreements and legislative/statutory requirements. - Minimum 5 years Payroll...

**THE JOB AT A GLANCE** As a Customer Services and Distribution Manager, you will be reporting to the Group Strategy Execution, you will be responsible addressing customer issues including managing and resolving client services queries. You will also be required to visit clients to assist with the submission of the Return on Earnings, and provide them with...

**THE JOB AT A GLANCE** As the Team Leader - Pensions Administration, you will report into the Manager - Welfare and Pensions Management. You will oversee a team responsible for the accurate and efficient processing of statutory pension benefits under the Compensation for Occupational Injuries and Diseases Act (COIDA) and Value-Added Products pension...