Sales Representative

**SALES REPRESENTATIVE**

**Main Purpose of the Role**:

- To Identify and pursue opportunities within the dealer network for optimizing sales and market penetration.

**Reports to**:

- Aftersales and Team Leader-AMP

**Internal Team Interaction**:

- (Information, support, advice): Product Managers, Commercial Managers, Sales Support Managers, Credit, Shipping, Warehouse: exchange of information, advice and support.

**External Team Interaction**:

- Information, support, advice, persuasion/negotiation):
Dealers: exchange of information, support, advice, persuasion, and negotiation (within specified parameters).

**NO.**

**WHAT?**

**ACTIVITY**

**HOW?**

**TASKS TO BE EXECUTED**

**CRITICAL OUTCOMES REQUIREMENT**

**1.**

Reporting and feedback
- Maintain a high level of feedback and interaction with Team Leaders, Sales Representatives, and General Managers in respect to dealer issues, problems, concerns, suggestions, etc

On time and in full delivery

**2.**

Customer Service
- Maintain good relationships at all times with both internal departments and dealers to improve functional efficiency.
- To ensure that all matters within your sphere of responsibility and influence are accurate and exceed the expectations of all dealers with regard to response times, professional content, and commitments.
- Maintain company Core Values at all times.

Customer satisfaction Excellent dealer communication.

**3.**

Customer Liaison

Ensure that dealers remain informed:

- Stock levels
- Pricing
- New products
- Special packages
- Promotional activities

Dealer knowledge remains current to enable decisions customer satisfaction.

**4.**

Promote Sales
- Make sales calls and dealer visits in line with business objectives.
- Maintain product knowledge of current and new products.
- Respond to dealer requests for product information and pricing queries.

Sales with each dealer optimized Dealer maintains brand and product image.

**5.**

Ordering Processing
- Liaise with dealers on stock availability /no-availability and credit limits.
- Capture orders into the system, including backorders.
- Ensure dealers are always aware of their order status
- Resolve order queries.Records current and accessible On-time and accurate

**6.**

Technical Sales
- Demonstrate specialist products information in support of sales
- Display advanced technical knowledge of products
- Call on dealers as per call cycle and supported by telephone contract
- Review product and brand exposure in-store
- Persuade dealers to carry optimum stock relative to store profile.

Records current and accessible on time and accurate.

**7.**

Team Work
- Support the Team Leader, Sales Manager, and General Managers in achieving sales objectives.
- Participate at promotions and trade shows as and when required.

Team objectives achieved Customer service.

**MOST COMPLEX ASPECTS TYPICAL OF ROLE**:Delivering on dealer expectations of sales service levels. Excellent communication skills.

**DESCRIBE FLUCTUATION OF WORK (even flows, predictable peaks, unforeseen peaks)**: Even flows with predictable peaks

**LIMITS TO AUTHORITY**:
**COMPETENCIES**

Technical Acumen

Demonstrate ability to grasp and work with processes and systems, well-developed numeracy, and attention to detail.

Demonstrate sound knowledge of dealer dynamics, business models and products.

Interpersonal

Able to communicate effectively verbally and in writing. Able to relate effectively with others through demonstrating knowledge, service ethic, enthusiasm, integrity, and the ability to persuade others.

**3**

Organization of Work

Demostrate well-developed ability to prioritize, plan and execute work in the achievement of deadlines in the context of diverse demands. Methodical approach to work delivery. Able to handle pressure

**3**

Interpersonal Acumen

Demonstrate well-developed capacity for developing and sustaining affective working relationships with people at diverse levels, both within and external to the organization. A team enabler projecting integrity, enthusiasm, service ethic, and empathy.

**2**

Service Focus

Display strong customer service ethic both internally and externally.

**3**

Problem-solving, decision making, interpersonal skills, business acumen, planning, response to pressure, innovativeness, leadership, etc

**Salary**: R100,000.00 - R200,000.00 per year

COVID-19 considerations:
All customers required to wear a mask

Application Question(s):

- Have you worked in a

Motorcycle, automotive, or other parts/accessories /components environment?
- Do you have 3 years in sales role including a working knowledge of motorcycle products, accessories and components and/or previous experience in the automotive component sector?

**Education**:

- High School (matric) (required)

**Experience**:

- Motorcycle Sales: 5 years (required)
- Motorcycle Products and Accessories: 5 years (required)
- MS Office Excel & Word + Outlook and Internet: 3 years (required)

Application Dead