Customer Relations Officer

2 days ago

Boksburg, South Africa ADvTECH Full time

**LOCATION**:
Boksburg

**JOB OVERVIEW**:
The Customer Relations Officer will be responsible for the front-of-house activities, as well as facilitating and implementing the administrative and customer service roles and function as it pertains to student relations, industry partners and stakeholders.

**KEY RESULTS AREA**:
**Administration, Operational and Customer Support (internal and external)**
- Maintain high level Operations service as it pertains to students, lecturers, parents, industry and suppliers.
- Attend to student queries and requests timeously.
- Manage the front-of-house incumbent effectively.

**Involvement in Campus Operations and Support**
- Participate in Students Orientation, Surveys and Retention.
- Ensure processes and policies implementation.
- Work with other departments as required.

**Comply with Accreditation bodies’ standards and Relationship building with Industry Partners**
- Liaise with industry contacts to possibly place students in practical work experience.
- Building a solid database of placement partners with a rating system.
- Tracking of Alumni on a quarterly basis for stats and marketing purposes.

**Adhoc Duties**
- Reception & Sales relief, as it pertains to campus operations
- General administration and Ad Hoc tasks as requested by the Campus Head
- Assist with Open days and campus events

**QUALIFICATION REQUIREMENTS**:

- Higher Certificate in Business Administration.
- Diploma in Business Administration / Business Management.

**EXPERIENCE REQUIREMENT**:

- Minimum of 2/3 years’ work experience in administration.

**SKILLS REQUIREMENT**:

- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Excellent organisational skills.
- Conceptual thinking.
- Well-developed negotiation skills.
- Presentation skills.
- Good relationship building skills.

  • Customer Relations Manager – Automotive Parts Manufacturing

    2 weeks ago

    Boksburg, South Africa Joblink Placement Full time

    Overview Our client, a specialised fastener supplier to the automotive and large security industries, is seeking to employ a skilled mechanical engineer with experience as a Customer Relationship Manager to manage a portfolio of existing customer accounts. Minimum Requirements Matric (Grade 12) with mathematics Automotive Part Manufacturing Experience –...

  • Office Administrator

    2 weeks ago

    Boksburg, South Africa KBS Spikes (PTY) Ltd Full time

    This is a full-time on-site role for an Office Administrator located in Boksburg. The Office Administrator will be responsible for performing various administrative tasks, which include managing office supplies, handling mail, scheduling appointments, and organizing office events. This role will also include maintaining office equipment, answering phone...

  • Client Service Officer

    7 days ago

    Boksburg, Gauteng, South Africa Link Up Solutions Full time

    , permanent Position: Client Service Officer - Banking We are currently seeking a highly motivated and customer-oriented individual to join our team as a Client Service Officer. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our banking services. You will act...

  • Customer Relations Executive

    3 weeks ago

    Boksburg, South Africa Joblink Placement Full time

    Our client an OEM manufacturing company specialising in fasteners and components is seeking to appoint a highly experienced and dynamic Customer Relations Executive (New Business Sales Executive) to seek new business opportunities and to grow the sales offering to both new and existing clients. The business focuses on providing specialized fasteners...

  • Client Service Officer

    7 days ago

    Boksburg, South Africa Link Up Solutions Full time

    , permanent Position: Client Service Officer - Banking We are currently seeking a highly motivated and customer-oriented individual to join our team as a Client Service Officer. As a Client Service Officer, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our banking services. You will act...

  • Front Office Administrator

    2 weeks ago

    Boksburg, South Africa Digital Print Solutions Full time

    We are seeking a highly organized and proactive Front Office Administrator to manage our front office operations and support job management activities. ensuring a welcoming and efficient front office environment while also assisting in the coordination of various administrative and operational tasks. **Key Responsibilities**: **Front Office...

  • Customer Sales Agent

    1 week ago

    Boksburg, South Africa KAYHIL FREIGHT CC Full time

    **Kayhil Freight CC** **Job Offer: Customer Sales Agent - Road Transport Logistics** **Position Title**: Customer Sales Agent **Department**: CSA Dept **Location**: Johannesburg - Boksburg **Reports To**: Branch Manager **Employment Type**: Full-Time **About Us** Kayhil Freight CC is a leading provider of road transport logistics services, specializing...

  • REPAIR SALES REPRESENTATIVE Market Related

    3 weeks ago

    Boksburg, South Africa Serco Industries Pty Ltd Serco Industries Full time

    Repair Sales Representative Are you passionate about precision and accuracy? Do you possess a keen eye for detail and a knack for problem-solving? If so, we have the perfect opportunity for you! We're currently seeking a talented Repair Sales Representative to join our team. Main Job Objectives: To grow and maintain the customer base to achieve targets set...

  • Customer Experience Representative

    2 days ago

    Boksburg, South Africa Global Water Solutions Full time

    Global Water Solutions’ Africa subsidiary of Global Water Solutions Ltd., has a vacancy for a Customer Experience Representative. GWS is a leading global manufacturer of pressure tanks and water enhancement products. Since our inception, we have been dedicated to enhancing lives by providing innovative technologies and products that ensure access to clean...

  • Investigator Market Related

    3 weeks ago

    Boksburg, South Africa Macsteel Service Centres SA (Pty) Ltd Full time

    Investigator We are looking for an Investigator to join the team. Duties & Responsibilities Effectively and efficiently gather evidence, applying forensic and non-forensic methods. Timeously submit report(s) on loss control non-compliance issues. Act as advisor to relevant stakeholders on pre-employment and loss control issues. Co-determine with relevant...