Operations Manager/general Manager

6 days ago

Sea Point, South Africa In Sea Point Full time

We are looking for a dynamic leader who can help elevate our operations, manage growth, and sustain excellence in service, food and beverage.

You will be responsible for overseeing all day-to-day operations across the restaurant and bar. You will act as the point person between ownership and staff, ensuring smooth service, cost control, admin systems, and consistent guest satisfaction. You will also play a key role in any expansion or new projects (e.g. opening new branches).

**Key Responsibilities**
- Lead, oversee, and improve all restaurant operations: front of house, back of house, bar, service, procurement
- Design, implement, and maintain systems, standard operating procedures (SOPs), and workflows
- Drive hiring, onboarding, training, and performance management of all staff
- Manage inventory, stock control, and supplier relationships
- Control costs (food, beverage, labour, overhead) and meet financial targets
- Supervise bar operations, liquor management, beverage costing, bar staff, compliance with liquor laws
- Handle scheduling, rostering, payroll coordination, administrative tasks
- Ensure quality, consistency, and a superior guest experience
- Monitor, analyse, and report key performance indicators (KPIs), sales, expenses, waste, turnover
- Problem-solve day-to-day challenges, resolve guest or staff issues
- Participate in planning and execution of new restaurant builds or expansions (site setup, team structuring, systems)
- Maintain compliance with health, safety, licensing, and regulatory standards
- Minimum **3 years’ experience** in a senior restaurant operations / general management role
- Proven experience in **setting up new restaurant operations** from scratch—hiring, systems, layout, processes
- Must be mobile and **have own reliable transport**:

- Excellent administration, organization, and systems thinking skills
- Strong **people and leadership skills** — ability to motivate, coach, and manage diverse teams
- Prior experience in **stock management and inventory control**:

- Experience running a **bar / beverage / liquor operations**, including cost control, licensing, supplier management
- Deep understanding of restaurant dynamics: flow between kitchen, service, bar, procurement
- Comfortable working under pressure, flexible in hours (nights, weekends)
- Strong financial acumen and ability to read/manage budgets, forecasts, P&L

**Job Types**: Full-time, Permanent

Application Question(s):

- Where are you currently employed ?

**Experience**:

- Senior management position : 3 years (required)

Work Location: In person

  • Restaurant General Manager

    4 days ago

    Sea Point, South Africa Ascot Trading Full time

    **Night Shift Restaurant General Manager Wanted - 6 Nights a Week (Including Weekends & Public Holidays)** Are you a hospitality pro who thrives in the fast-paced, after-dark energy of restaurant life? We’re on the lookout for a **dedicated and experienced Night Shift General Manager** to lead our front-of-house operations with confidence, passion, and...

  • Restaurant General Manager

    2 weeks ago

    Sea Point, South Africa Coco Safar Cape Town Full time

    **Salary**: R15,000.00 - R20,000.00 per month Ability to commute/relocate: - Sea Point, Western Cape: Reliably commute or planning to relocate before starting work (required) **Experience**: - Restaurant management: 5 years (required)

  • Bar and Coffee Manager

    16 hours ago

    Sea Point, South Africa La Perla Restaurant Full time

    Job Opportunity: Bar & Coffee Manager - La Perla Location: La Perla, Sea Point **Employment Type: Full-time** We are seeking a skilled and hands-on Bar & Coffee Manager to oversee bar operations, lead a dedicated team, and uphold the restaurant’s renowned standard of excellence. This is an opportunity to combine classic cocktail craftsmanship with...

  • Assistant Restaurant Manager

    16 hours ago

    Sea Point, South Africa La Perla Restaurant Full time

    Restaurant Assistant Manager Location: La Perla, Sea Point **Employment Type: Full-time** La Perla — one of Cape Town’s most iconic dining destinations — is seeking a dedicated and hands-on Restaurant Assistant Manager to join our team. This role is ideal for a motivated hospitality professional who thrives in both front-of-house and kitchen...

  • Back of House Manager

    2 weeks ago

    Sea Point, South Africa Kleinsky's Full time

    Behind every great kitchen is someone who keeps it all together - the people, the stock, the systems and the pace. That’s where the back-of-house Manager comes in and Kleinsky’s is hiring! If leading a small team is nothing new to you and you're up for the task of ensuring every dish that leaves the kitchen keeps the customers coming back for more, then...

  • Deli Manager

    3 days ago

    Sea Point, South Africa Norfolk Deli Full time

    Busy community Deli in Sea Point is looking to grow our team with the addition of a General Manager. - Enjoy serving customers - Organised with excellent time keeping - Above average abillity to multi task - Strong POS experience - Desire to grow with the business **Salary**: R10,000.00 - R18,000.00 per month

  • General Marketing Manager

    7 days ago

    Sea Point, Western Cape, South Africa Simunye Primary Health CareUnicirc Full time R360 000 - R432 000 per year

    You will be our sole marketing lead, responsible for planning and executing marketing initiatives across digital and offline channels. This role is perfect for a hands-on marketer who enjoys variety, can work independently, and is motivated by tangible results. You will collaborate directly with clinic owners, staff, and management to understand the business...

  • Restaurant General Manager

    7 days ago

    Mouille Point, South Africa Sotano Full time

    **Role Description**: Sotano, situated in the picturesque Mouille Point with its stunning sea views, is seeking a passionate and experienced General Manager to lead our team and take the restaurant to new heights. At Sotano, we deeply value our people—both our staff and our cherished customers—and are committed to fostering an environment built on...

  • Kitchen Manager

    2 weeks ago

    Sea Point, South Africa NoNameHG Full time

    Kitchen Manager Job Description No Name Hospitality Job Title: Kitchen Manager - Reports to: Group Executive Chef Location: Regent Rd, Sea Point **Job Summary**: **Responsibilities**: Manage daily kitchen operations, including inventory management, ordering, and receiving Oversee menu planning, recipe development, and food preparation Lead a team of...

  • Store Manager

    1 week ago

    Sea Point, South Africa Montreal Coffee & Bagels Full time

    Montreal is looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service. Cafe Manager responsibilities include scheduling shifts for staff, monitoring daily expenses and revenues and ordering supplies such as needed. You should be available to work during opening hours, including weekends and...