E-commerce: Customer Service Agent
2 weeks ago
Western Cape
,
CPT - North
eCommerce: Customer Service Agent
Based in Stikland
Salary - Market Related
Shift Work
Our client is a Service-centric and analytics-driven team that thinks upstream to implement solutions that delight their customers, improve performance, and scale through better automation, process and product experience.
Minimum Requirements:
- Grade 12 and Tertiary qualification advantageous
- Drivers Licence and own vehicle
- Credit and Criminal Clear
- Excellent written and verbal communication skills
- Minimum 5 years work experience working in an online eCommerce and customer service environment
- 3 years Order fulfilment experience in eCommerce retail operations
- 1-3 Years Supply Chain and logistics experience in eCommerce retail operations
- 1-3 Years Experience working with a contact centre, preferably within an eCommerce role
- Act as the point of contact for the operations and customers to resolve day-to-day operational issues and queries
- Commercially minded and High attention to detail
- Empathy and the ability to take initiative for the customer
- Strong problem-solving skills with the ability to creatively resolve difficult situations
For more information please contact:
Candice De Klerk
-
E-commerce Associate
1 week ago
Cape Town, South Africa Pearl Lemon Full timeTo examine and provide guidance on the website infrastructure and content for our business, we are looking for a methodical e-commerce colleague. To achieve this, the e-commerce associate should be informed about products, promotions, and customer preferences and should actively contribute to this knowledge. To ensure the precise deployment of fact-based...
-
Director IT
2 days ago
Cape Town, South Africa ISMMART GROUP OF INDUSTRIES Full time**Experience: 8-10 years of experience in IT roles, with 6 years in a leadership or directorial capacity in the (E-Commerce Industry).** **Requirement**: Applicant must be a local or having work permit**.** We are seeking a visionary and experienced professional to join our team as the Director of IT in the fast-paced and innovative field of e-commerce. As...
-
E-Commerce Manager
4 days ago
Cape Town, Western Cape, South Africa The Legends Agency Full time R360 000 - R720 000 per yearE-Commerce ManagerDrive Online Growth and Enhance User Experience in a Leading UK RetailerLocation: Cape Town (Remote or Office-based to be discussed) | Salary: R R36 000 Neg. | Working Hours: 9: :30 (UK Aligned)About Our ClientOur client is one of the largest tobacconists in the UK, with a strong reputation built on quality products, premium service, and...
-
Customer Service Agent
1 week ago
Cape Town, Western Cape, South Africa Energia Consulting Full time R104 000 - R192 000 per yearAbout the CompanyCarrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally.About the Role:Be the human connection behind every beautiful purchase. As a...
-
E-commerce Manager
1 week ago
Cape Town, South Africa Interviewing Dynamix Full time**E-Commerce Manager (Retail)** Our client, is a leading retailer, who represents a number of leading international lifestyle brands in South Africa. We are looking for an E-Commerce Manager with previous experience in the _**implementation**_ of an **E-Commerce strategy** in line with the regional and global directives. The ideal incumbent will define,...
-
Customer Service Agent
1 week ago
Cape Town, South Africa CaRRoL BoYeS Full timeAbout the Company Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally. About the Role:Be the human connection behind every beautiful purchase. As...
-
E-Commerce Assistant
23 hours ago
Cape Town, South Africa Absolute Pets Full timeSpecialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 170 stores across the country. Our team of experts is looking for a passionate and driven E-Commerce Assistant to join the Absolute Pets team at the Support Office in Marconi Beam, Cape Town. The E-commerce Assistant will be responsible for...
-
E-commerce Copywriter
4 days ago
Cape Town, South Africa Cape Union Mart - Head Office Full timeOur e-commerce department is looking for a dedicated and passionate e-commerce copywriter to generate product-related copy that provides customers with all the information they need in order to make a purchase decision. The incumbent will be responsible for supporting the e-commerce team to drive increased conversions and sales on a day-to-day basis. Key...
-
Customer Experience Agent
7 days ago
Cape Town, South Africa Zando Full timeZando was founded in 2012 and since then has grown exponentially to become South Africa's biggest online fashion store. Zando forms part of the Jumia Group, the leading e-commerce platform in Africa. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay...
-
E-Commerce Merchandising Assistant
1 week ago
Cape Town, Western Cape, South Africa Collinson Full time R250 000 - R750 000 per yearAbout Collinson / ValuedynamxCollinson is a global leader in shaping and influencing customer behaviour to drive revenue and value for clients. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle...