E-commerce Copywriter

3 days ago

Cape Town, South Africa Cape Union Mart - Head Office Full time

Our e-commerce department is looking for a dedicated and passionate e-commerce copywriter to generate product-related copy that provides customers with all the information they need in order to make a purchase decision. The incumbent will be responsible for supporting the e-commerce team to drive increased conversions and sales on a day-to-day basis.
Key duties
Create ‘best in class’ product copy across multiple product categories, considering customer experience as well as SEO
Maintain relevant attribute information on all products to facilitate product comparison, search and filtering
Prioritise and complete work in a fast-paced, dynamic environment, to meet internal and external deadlines
Align with merchandise teams and perform fact-checking to ensure accuracy and completeness of information
Ensure consistency of content across numerous platforms and formats as well as alignment with the relevant brand tone
Perform regular QA and website audits to ensure website content is of the highest standard
Assist content coordinators with search optimisation on the website, including maintenance of keywords and synonyms
Carry out regular competitor analysis and research in order to align with industry best practice
Respond to issues or queries from customers and internal or external teams as needed
Gain a thorough understanding of our business, competitors and customers
Articulate and share insights, learnings and best practice with all relevant stakeholders
Bring forward recommendations and processes to enhance speed and scale of content development and rollout
Brainstorming and collaborate with the team for new ideas and strategies
Knowledge, experience and qualifications
Experience in a similar position
Matric and related tertiary education in digital/e-commerce
Understanding of SEO and e-commerce copywriting best practices
Experience with eCommerce platforms and Google Analytics
Proficiency in Microsoft Office Suite (specifically MS Excel)
Domain knowledge in eCommerce, retail, online advertising and/or analytics
Competencies
Goal-oriented and self-motivated - must be able to work independently with mínimal supervision
Flexible and adaptable - must enjoy working in a fast-paced and at times challenging environment
Ability to work cross-functionally and with a wide range of individuals with different skill sets
Strong organisational, interpersonal, and communication skills (written and verbal)
Strong sense of ownership and responsibility - track record of performance meeting targets and objectives
‘Can do’ positive attitude - eager to grow, learn and develop your skills
Decisive, structured and organised, with a keen eye for detail
Fast learner with a strong aptitude for systems
Passionate about online, digital, e-commerce, websites and UX

  • Junior E-commerce Content Copywriter

    1 day ago

    Cape Town, South Africa Yuppiechef Online (Pty) Ltd Full time

    **Who we’re looking for** We’re looking for a full-time Junior E-commerce Content Copywriter to join our in-house Content Team. If you’re looking for a role where you’ll have opportunities to learn from an experienced team and work closely with seasoned copywriters and ecommerce content creators, then this may be the role for you. This position is...

  • E-commerce Associate

    1 week ago

    Cape Town, South Africa Pearl Lemon Full time

    To examine and provide guidance on the website infrastructure and content for our business, we are looking for a methodical e-commerce colleague. To achieve this, the e-commerce associate should be informed about products, promotions, and customer preferences and should actively contribute to this knowledge. To ensure the precise deployment of fact-based...

  • E-Commerce Assistant

    5 days ago

    Cape Town, South Africa The Legends Agency Full time

    The E-commerce Assistant will support the day-to-day operations of the e-commerce department. This role plays a crucial part in ensuring smooth order fulfillment, accurate product listings, and the timely delivery of customer orders. The ideal candidate will be detail-oriented, tech-savvy, and have a strong interest in online retail operations.Key...

  • Junior Digital Copywriter

    2 weeks ago

    Cape Town, South Africa Webwiser (Pty) Ltd Full time

    WBWR is a global digital experience agency focused on innovation and empathy. Our dynamic team spans South Africa and Europe, bringing together diverse talents from renowned universities, agencies, and technology realms. Since 2014, we have provided transformative digital branding and marketing services that convert. Our commitment to boundless...

  • E-commerce Seller Portal Manager

    2 weeks ago

    Cape Town, South Africa Hobby Life Africa Full time

    Hobby Life Africa is an Established distributor supplying imported general merchandise starting from plastic-ware, brush-ware, toys, pots for plants, decor and kitchen accessories and have been servicing the retail, wholesale, and cash/carry markets. We are looking for a creative and enthusiastic e-commerce website manager with up-to-date knowledge, that can...

  • Senior Copywriter

    1 week ago

    Cape Town, South Africa Keen Full time

    Welcome to Keen, where art meets science. We're more than just another service provider or an outsourcing company. Keen acts as an integral extension of our clients' teams and business goals. Join our group of tastemakers specializing in digital marketing, creative, and customer experience, driving growth for our global clientele. Our vision is an ambitious...

  • Copywriter

    3 days ago

    Cape Town, South Africa Silvertree Capital (PTY) ltd Full time

    **Short-form Copywriter** Silvertree Brands is a leading purpose-driven, direct-to-consumer e-commerce company in South Africa, focusing on premium and sustainable brands with global potential. Our portfolio includes UCOOK, Faithful to Nature, and PetHeaven—brands dedicated to being "good for you, good for the planet." **JOB OVERVIEW** **ROLES &...

  • Senior Copywriter: Brand Storyteller

    2 weeks ago

    Cape Town, South Africa One Day Only Full time

    A leading e-commerce platform in Cape Town is seeking a Senior Copywriter to enhance brand communication. The ideal candidate has over 5 years of experience in copywriting, a strong portfolio, and a knack for transforming ideas into effective content. Collaborate with a dynamic team while enjoying benefits like a staff discount. A passion for writing and...

  • Copywriter

    1 week ago

    Cape Town, South Africa Keen Full time

    About Keen At Keen, we don't just deliver services. We embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. Keen helps some of the most exciting international brands scale smarter by embedding expert teams that drive...

  • B2b Copywriter

    2 weeks ago

    Cape Town, South Africa Upbeat Agency Full time

    **About Us** We're Upbeat, a dynamic DTC marketing agency currently undergoing a transformative phase. Based in London, we operate as a remote team, embracing the flexibility and innovation that comes with it. We specialise in helping our clients grow by providing comprehensive services in strategy, media buying, and creative production, including video...