Employee Relations Specialist

**Employee Relations Specialist**

**1. Administration Management**
- Drafting and reviewing company policies in line with business strategy, objectives and legislation.
- Ensure all outcomes (investigation, disciplinary etc.) are given within set times and deadlines as per business requirements.
- Overseeing the scheduling of processes such as disciplinary hearings; grievance enquiries; poor work performance processes etc.
- Compiling investigative reports and recommendations to business.
- Responding to business queries and disputes within set timelines.

**2. Employee Engagement and Development**
- Assisting managers in terms of staff development and engagement.
- Engaging both employees and line managers to find amicable solutions with regards to employee disputes and grievances.
- Building and maintaining good relationships with managers and employees.
- Providing training to employees and managers in terms of legislative requirements, policies and best ER practices.

**3. Service Delivery**
- Optimisation of working hours through prioritizing tasks and responsibilities.
- Implementing initiatives to pro-actively address trends in terms of disputes and ER matters.
- Providing an advisory service to both the business and its employees respectively.
- Attending to and advising business on CCMA and Bargaining Council disputes in ensuring a positive outcome.
- Facilitating and supporting business in terms of in-house legal processes such as restructurings / retrenchment / union negotiations etc.

**4. Reporting**
- Monitoring internal labour relations climate, trends and submit relevant reports

**5. Stakeholder Engagement**:

- Training and Facilitation on Company Policy and Labour Law related content: Evaluate feedback and behaviour of individuals after receiving training
- Conflict management and appropriate levels of discipline maintained
- Demonstrate leadership in conflict situations
- Support Company Transformation Plan Strategy
- Discuss non-compliance with the relevant people
- Communicate action plan to address non compliance
- Receive feedback on progress of action plan

**QUALIFICATIONS**

**MINIMUM**:
Employee Relations Management Diploma or equivalent (NQF Level 6)

**IDEAL**

Post Graduate Qualification (NQF Level 8/9) would be advantageous

**EXPERIENCE**
- Minimum of 5 years’ experience in Labour Law / Employee Relations Management.
- Sound knowledge and experience of S.A Legislation and Employment Labour Laws.
- Experience in overseeing and facilitating various ER processes.
- Employment Equity
- Occupational Health and Safety
- Representation at CCMA and Bargaining Council Forums.
- More than 5 years’ experience.
- Experience in a unionized environment.
- Knowledge and experience within the pharmaceutical industry.

**TRAINING REQUIRED**
- Word
- Excel
- Power point
- Internal HR Systems

Training on Company Policies & Procedures, Standard Operating Procedures (SOP’s)

**Specific Requirements/Other important information**

Legal interpretation of labour laws

Advanced negotiation and attention to detail

Advanced Legal Drafting Skills (e.g. policies, agreements, etc)

Ability to prioritise large work load.

Ability to maintain policy guideline with in pressured situations.

Ability to act independently.

Ability to accept and take charge of projects / ad-hoc task allocated on short notice.

Ability to deal with conflict.

Off-site meetings / Branch visits

Culturally aware with good ethics

Ability to manage diversity and complexity

Use discretion and maintain confidentiality at all times

**COMPETENCIES**

**(KEY BEHAVIOUR AREA)**
- Critical thinking
- Analytical skills
- Legal interpretation
- Clear and effective communication (written & verbal)
- Impartiality
- Customer service orientation
- Ability to stay calm under pressure
- Persuasion and finesse
- Strong problem-solving ability

**Job Types**: Full-time, Permanent

Application Deadline: 2024/11/25