Manager: Assessments

Food Beverage and Manufacturing SETA (FoodBev SETA) is seeking a qualified Manager: Assessments & Quality Assurance.

Oversee the implementation of operational, Annual Performance Plan (APP), Management, Board and Chamber Committee decisions
- Analyse qualitative and quantitative data required to inform strategic QA plans within the organization as well as outside
- Develop the QA department strategic, business, APP, operational plans and budget
- Compile and implement QA strategy, implementation plan and budget
- Manage QA budget
- Report on QA projects, and activities
- Manage, monitor, control and evaluate QA department implementation plans
- Analyse the SETA 5-year APP, internal and external audit reports, Board and Chamber Committee decisions to develop an operational plan.
- Analyse management reports, board minutes and chamber committee meeting minutes for the purposes of implementation and compliance.
- Ensure the implementation of decisions.
- Participate in the implementation & review of the SETA strategic and operational plans including the annual performance plan (APP)
- Prepare terms of reference for goods and services required by QA department and ensure all invoices are submitted for payment
- Assist the CEO in the compilation of the Annual report
- Manage Annual DHET statistical and compliance reporting
- Ensure compliance with laws, regulations and policies and procedures.
- Support and participate in financial and performance audits.
- Answer calls professionally and direct calls accurately the first time around.

Manage QA policies, processes and best-practices
- Participate in and contribute to monitoring and reporting of special projects, task teams and committee outcomes
- Develop and review QA policies, guidelines, procedures and processes.
- Forster and monitor policy compliance by QA department.
- Draft QA SOPs in line with FBS requirements
- Liaise with internal and external auditors in line with FBS requirements.
- Ensure implementation of audits recommendations
- Participate in the development of strategic operation risks and fraud risk register.
- Implement control improvement plans in line agreed timelines as indicated in the risk registers

Lead, oversee and control QA systems and databases functioning and effectiveness
- Design, implement, monitor, and update a Quality Management System for QA
- Monitor and ensure integrity of QA databases
- Monitor the maintenance a leaner management system
- Monitor the compatibility and compliance in terms of National Record Database (NLRD) administered by SAQA
- Oversee the assessment and approval of QA systems capability enhancement needs
- Lead the implementation of QA policies, guidelines, procedures and processes.

Manage QA stakeholder relations and capacity building
- Ensure continuous compliance to relevant Acts and stakeholders in the SETA/ DHET as well as Quality assuring bodies
- Engage and build SETA/Stakeholder relationships to establish, maintain and oversee QA strategic partnerships and relations
- Evaluate, approve and drive QA promotion, capacity building and advocacy campaigns
- Monitor, assist with and ensure that QA queries are resolved timeously and request attended to.
- Resolve stakeholder escalations in line with FoodBev SETA customer service charter

Oversee Skills Development provider, assessment centers, accreditation, recommendations and approvals
- Ensure continuous quality improvement of education and training through the accreditation, monitoring, auditing and moderation of training by public and private providers and support provider development
- Undertake capacity building interventions for accreditation providers to meet QCTO and FBS accreditation requirements.
- Monitor provider site evaluations (external moderations)
- Monitor and ensure sector provider certification or recommendations
- Monitor and ensure FoodBev training provider performance and compliance
- Monitor and ensure learner completion

Manage constituent sector ETD practitioners, (assessors, moderators)
- Oversee, monitor and ensure sector assessors and moderators’ registration, including maintaining and updating the database of moderators and assessors.
- Oversee the compliance by ETD practitioners to QCTO and FBS policies and requirements
- Report on AQPs performance.

Oversee learner achievements verification, moderation and certification
- Oversee, monitor and manage learner achievement submissions and compliance checking
- Oversee, monitor and manage learner achievements and ensure that external moderation requests are attended to and prepare reports for submission and verification.
- Contribute to the updating of commitment register with extension requests and terminations
- Oversee and ensure that the required termination documents are received from the Skills Development Provider through external moderations
- Ensure that all compliant interval and exit moderations are ready for reporting and are timeously submitted to responsible d