Hybrid Account Manager

2 weeks ago

East London, South Africa J Smith Collier & Associates Full time

An opportunity has become available for Hybrid Account Manager based in CapeTown and Eastern Cape

Purpose of the Position Developing business growth opportunities by actioning the strategic goals of the organization and delivering a premium class service to our customers and future and potential customers.

**Responsibilities**:
Your duties and responsibilities will include, but will not be limited to the following:

- Consult, negotiate and make progress on deals across all four products to the point of signing with decision makers/business owners
- Source viable opportunities to promote the Group Offering to secure required daily/weekly/monthly quote output and build a solid pipeline of opportunities with business owners/decision makers
- Focus on securing meetings (confirmed with the decision makers) where the business is currently in the market for a cash management solution
- Focus on securing meetings (confirmed with the decision makers) that is currently in contract with a competitor and should form part of your future dated pipeline
- Strive to understand your prospects business requirements to effectively provide the correct Solution and negotiate past objections across our full product offering
- Sell our end-to-end solution and the benefits thereof
- Build up a healthy pipeline of opportunity on the CRM system
- Bring in new business in line with the weekly/ monthly/ quarterly and annual targets agreed
- Manage & retain relationships with key industry influencers
- Grow one's available opportunities via referral business events/tradeshows
- Understand the Group offering fully to best consult with your prospect base and ensure maximum client satisfaction once our product is converted.
- Assist in transferring the relationship post activation to the Account Manager/Hybrid managing the customer thereafter
- Manage prospects expectation post signing up a product
- Manage all activity and reporting via through Microsoft Platforms and report server daily to effectively manage and secure your prospect base
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the prospect base
- Keep the prospect base appraised of any changes or new product development/services within the Group
- ADHOC requests as and when required

Formal Education and Experience
- Computer literacy
- Matric essential
- Customer service qualification advantageous.
- 3 or more years' experience in sales and as an account manager
Strong customer service and interpersonal skills for dealing with different types of customers and clients
- Excellent verbal and written communication skills to communicate product ideas to clients
- Strong organizational skills and attention to detail
- South African Drivers' License and own vehicle.
- Strong sales / cross-selling skills

Ability to commute/relocate:

- East London, Eastern Cape: Reliably commute or planning to relocate before starting work (required)

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