Junior Operations Manager

5 days ago

Century City, South Africa Status Staffing Full time

**Western Cape**, Century City**

**Monthly (Pension + Medical Aid)**

**Our client is a business run by family values and is passionate about delivering customer-centric products and services that help their clients build enduring relationships. They are looking for an immediately available **Junior Operations Manager** to supervise day-to-day operations for a team of consultants in a call centre environment.**

**A RECENT PROFESSIONAL PROFILE PHOTO MUST ACCOMPANY YOUR APPLICATION**

**EMPLOYMENT TYPE***: PERMANENT**

**SECTOR**:
**CALL CENTRE**

**START DATE***:
***
**A.S.A.P / IMMEDIATE**

**DUTIES**:
***
- **Manage team’s day-to-day operations**
***:

- **Meet and exceed all campaign targets per SLA**
***:

- **Ensure all Industrial Relations activities are managed in conjunction with HR**
***:

- **Ensure productivity, scheduling, absenteeism and data are managed effectively within agreed parameters**
***:

- **Ensure QA and compliance scores**
***:

- **Develop, coach and mentor Team Leaders**
***:

- **Ensure consistent communication takes place across team**
***:

- **Project / ad-hoc Senior Ops Manager tasks**
***

**REQUIREMENTS**:
***
- **5 years’ experience in an outsourcing contact centre operations role (BPO)**
***:

- **Multifaceted knowledge of business and reporting teams**
***:

- **Client satisfaction (CSAT) experience**
***:

- **Time management skills**
***:

- **Leadership skills**
***:

- **Able to work night shifts**
***:

- **Build + maintain quality performance**
***:

- **Review & set organizational / productivity objectives**
***

**HOURS**:
***
- **24/7 rotational shifts (includes P/H and week-ends)**
***

**today.**
- For more information please contact:
**Margaret Howland

  • Junior Manager

    1 day ago

    Century City, South Africa Bootlegger Coffee Company Full time

    **Job Title**: Junior Manager **Company**: Bootlegger Coffee Company **Job Type**: Full-time **Schedule**: 5-6 days/week, including weekends and public holidays **Job Summary** Bootlegger Coffee Company - is looking for an energetic and driven **Junior Manager** to support daily operations and help lead a high-performing team. This is an excellent...

  • Junior Tour Operator

    1 day ago

    Century City, South Africa Walk Through Africa Tours Full time

    We are currently recruiting for qualified Junior Tour Operator you will be responsible for managing reservations and bookings for various travel services. Key Responsibilities: Reservation Management: - Assist customers in selecting appropriate travel services based on their preferences and requirements. - Make reservations for flights, accommodations, car...

  • Junior Quantity Surveyor and Junior Construction Manager

    1 week ago

    Century City, Western Cape, South Africa 2149cf15-9c8b-4c60-a139-ec3efe0886b5 Full time R400 000 - R600 000 per year

    We are looking for an ambitious Junior Quantity Surveyor or Junior Construction Manager with a minimum of 1 years of experience to join our team.Key Responsibilities:To assist in planning, programming and monitoring of site progressmanage short-term programmes and issue insructions.Daily/weekly reporting and client/subcontractor liaison as well as manage...

  • Junior Audit Assistant

    3 days ago

    Century City, Western Cape, South Africa Forvis Mazars Full time R104 000 - R150 000 per year

    Job DescriptionThe Forvis Mazars in South Africa Junior Audit Assistant programme offers Accounting students the opportunity to gain entry to and experience in the auditing environment, allowing them the prospect of starting their journey towards developing into an accounting professional and/or Chartered Accountant. The purpose of the role is to form part...

  • Operations Manager

    1 day ago

    Century City, South Africa Spur Group Full time

    **Job Advert Summary**: Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has eight brands, namely, Spur Steak Ranches, Spur Grill & Go, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional...

  • Junior Lock up Ranger

    1 week ago

    Century City, Western Cape, South Africa Century City Property Owner's Association Full time R120 000 - R180 000 per year

    JOIN OUR TEAM AT INTAKA ISLANDPosition: Junior Lock up Ranger / SkipperCentury City, Cape TownAre you passionate about nature, conservation, and people? Intaka Island — the green heart of Century City — is looking for an enthusiastic Junior Ranger / Skipper to join our dynamic environmental teamWhat You'll DoAs a Junior Lock up Ranger / Skipper, you'll...

  • Operations Manager

    2 weeks ago

    Century City, South Africa Magnus Marketing Full time

    Startup dynamic marketing agency based in Century city cape town. Magnus marketing Magnusmarketing.co.za **Responsibilities**: Lead, motivate and support a large admin team within a time sensitive and demanding environment. Develop plans for direct reports and problem solving. Eliminate errors and manage data. Oversee materials and inventory. Recruit,...

  • Junior Lock Up Ranger

    3 days ago

    Century City, South Africa Century City Property Owner's Association Full time

    **JOIN OUR TEAM AT INTAKA ISLAND!** **Position**: _Junior Lock up Ranger / Skipper_ - Century City, Cape Town_ Are you passionate about nature, conservation, and people? Intaka Island — the green heart of Century City — is looking for an enthusiastic **Junior Ranger / Skipper** to join our dynamic environmental team! **What You’ll Do** As a Junior...

  • Junior Audit Assistant

    1 day ago

    Century City, South Africa Forvis Mazars Full time

    The Forvis Mazars in South Africa Junior Audit Assistant programme offers Accounting students the opportunity to gain entry to and experience in the auditing environment, allowing them the prospect of starting their journey towards developing into an accounting professional and/or Chartered Accountant. The purpose of the role is to form part of the audit...

  • Junior IT Auditor

    2 weeks ago

    Century City, South Africa Forvis Mazars Full time

    Forvis Mazars currently seeking a Junior IT Auditor to participate in client engagement teams, whereby he/she will be assessing, improving and evaluating our client’s business and Information Technology (IT) processes and controls, predominantly in their IT environment. You will have the opportunity to bring your knowledge and expertise to our clients in...