Key Account Manager

6 days ago


Diep River, South Africa Sheraton Textiles Holdings Full time

**SHERATON TEXTILES HOLDINGS PTY LTD**

Designers and Manufacturers of fine household linen & accessories since 1920. Based in Diep River, Cape Town, South Africa

Sheraton Textiles Holdings (Pty) Ltd is a **South African manufacturing company that produces merchandise that has developed over the years into a trusted, sought-after brand.**

The Sheraton brand is distinctive in that it focuses on innovative product design, without compromising on quality and craftsmanship. We cater for our customers every need and taste and we aim to please.

We specialize in manufacturing an exquisite range of bedding, home linen and curtaining products. Our range of merchandise include plain, quilted, embroidered, woven and print designs. We have a full spectrum of unique products to fulfil a wide variety of customer requirements.

**KEY ACCOUNT MANAGER**

**Key Account Manager Responsibilities include**:

- Develop trust relationships with key clients to ensure they do not turn to the competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing new solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain relationships.
- Play an integral part in generating sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Achieve or exceed sales and margin targets

**Pre - Requisite**:
Ability to commute/relocate:

- Diep River, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelors (preferred)



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