Roaming Medical Receptionist Required for a Radiology Practice

1 week ago


Gauteng, South Africa DRS inc Full time

**Minimum Requirements**:

- Grade 12
- Intermediate Word, Excel, Outlook
- 2 - 3 years’ experience in a professional high-pressure environment
- Knowledge of medical aid and PMB rules will be beneficial.
- Knowledge of the POPI Act regulations for healthcare will be beneficial
- Own reliable transport, non-negotiable

**Main Responsibilities**:

- Acknowledge all patients with warmth and friendliness, showing empathy where needed
- Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)
- Check medical aid benefits
- Do quotes for all exams and take co-payments/short payments by medical aids
- Ensure you understand and follow the protocol for emergency patients, ensure terms and conditions are signed.
- Book patients for CT & MRI scans and provide prep info for CT & MRI exams
- Obtain Authorization for all examinations.
- Process payments for all private patients, walk-in or in-hospital patients, allocate payments to correct invoices
- Obtain and scan in all relevant WCA documents for workplace injuries/diseases
- Scan and attach all relevant documents to the correct patient profile
- Resolving telephonic enquiries
- Work hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and affective workflow between all departments
- Participate in monthly staff meetings /small group meetings and make suggestions for improvement

**Hours of Work**:
Mostly 08h00 - 17h00. When booked in advance to help at a specific branch, you will cover the 8-hour shift of the absent staff member.

**Job Type**: Permanent

Application Question(s):

- How many years experience in a high pressure environment?
- Do you have previous experience in the Medical industry? How many years?

Work Location: In person

Application Deadline: 2025/06/30



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