Front Office Supervisor

1 week ago


Cape Town, South Africa Valor Hospitality Africa Full time

**Front Office Supervisor - Johannesburg Based**:
Competitive + Benefits

Valor Hospitality Africa, Cape Town 2196

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the SA, we operate 6 properties and have ambitious development and growth plans. We are proud to announce the opening of the new voco by IHG to open in August 2020.

Valor Hospitality Partners - Africa, part of the Valor Hospitality group, is a bespoke, highly experienced African Hospitality Consulting, Development, and Hotel Management Company based in Cape Town, South Africa. Our goal is to create truly memorable guest experiences through an operating culture of warmth, caring, passion and excellence, providing our guests an environment well beyond what they have come to expect - 'Reimagining Hospitality'. We are Hotalitarians

**Benefits Package**:

- Award winning employer
- Competitive Salary
- Preferential Employee Room Rates at all Valor Hospitality Hotels globally
- 50% F&B Discount at any UK, US & SA Valor hotel when charged to room
- Free meals on duty and uniforms provided
- Incremental holiday allowance based on service
- Pension Contribution

The Front Office Supervisor oversees, coordinates and directs the service, operations, and activities of a Hotel Front Office service team. Takes responsibility for the smooth and efficient operation of the Front Desk as their primary operational responsibility.

In the absence of the Front Office Manager, the Front Office Supervisor responds to the requests that are presented by the Guests, Management, and the Market (where involving services provided by the Hotel).

This role works closely with the relevant Department Teams to ensure a coordinated effort between Front Office and these teams and to ensure service and product is delivered in excellence, that facilities and equipment are in perfect condition and working order. The role also ensures that guests receive exceptional levels of personalised service at all times. You are a consummate Host

Only applicants with Hotel Front Office experience at 4 and 5 Star level will be considered.

Valor Hospitality Partners - Africa, part of the Valor Hospitality group, is a bespoke, highly experienced African Hospitality Consulting, Development, and Hotel Management Company based in Cape Town, South Africa. Our goal is to create truly memorable guest experiences through an operating culture of warmth, caring, passion and excellence, providing our guests an environment well beyond what they have come to expect - 'Reimagining Hospitality'. We are Hotalitarians



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