Head of Credit

**Head of Credit - Job Description**

**Main Purpose of the Role**:
The incumbent will be responsible for the following:
1. Building and Implementing the credit risk strategy across the group.

2. Assisting the senior management team and board of directors to ensure compliance to applicable

legislation in all countries of trade and to reduce the risk of failed collections by implementing

appropriate processes and procedures.

3. Maintaining awareness of regional and international risks that might impact the overall payment

and collections performance and taking appropriate action to prevent or reduce the impact

thereof to the business.

4. Interpreting collections information and trends and making recommendations to business based on the interpretation of such information.

5. Forming the bridge between Executive and lower management and

motivating and influencing internal collections teams to perform at required levels.

6. Building and refining credit scorecards across the group to manage overall risk levels

7. Improve overall collection performance whilst still optimising business growth

8. Manage external stakeholder relationships where external finance houses are involved

9. Produce industry standard reporting on a monthly basis to internal and external stakeholders

10. Create a feedback loop to operations for daily monitoring of performance

**Key Deliverables of the Head of Credit**

1. Improve overall group collection performance

2. Reduce group annual bad debt and write off

3. Be the custodian of all policies and procedures relating to credit granting, scorecard creation and general business conduct to ensure compliance to the legislation and corporate governance.

4. Ensure the availability of timeous, accurate and correctly presented information to support

business decision making.

8. Assist with the design and development of the collections and reporting utilities of

debtors’ management system, aimed at extracting maximum value from same.

9. Periodically review the credit policy in each country to ensure that same remains relevant to the

risks and market conditions prevalent in each country.

Minimum Requirements

1. 5+ years of experience in a similar role with experience in analysing data, ideally financial data.

2. University Degree (or equivalent qualification) in Economics, Business Administration, specialising in Finance

3. Strong desire to build consumer facing credit products using data to inform decision making

4. An interest in converting behavioural and operational understanding into levers that can deliver and improve our products and services for a greater number of people.

**Key Competencies**

1. Self-assurance and a confident manner.

2. Excellent interpersonal and communication skills, both verbal and written.

3. Proven people management and leadership skills, preferably with people from different cultures

and countries.

4. Strong analytical skills, with the ability to assess complex situations and use creativity to solve

problems.

5. Established negotiation skills.

6. Strong presentation skills.

7. A self-starter who shows initiative and assumes responsibility for projects.

8. Proven ability to operate independently and exercise significant latitude for independent

judgement, discretion and action.

9. Ability to prioritise and handle multiple tasks within strict time frames within a fast paced

environment.

10. High energy levels.

11. Strong attention to detail.

12. Strategic thinking.

13. The ability to debate in a constructive manner and to challenge

Excellent oral and written communication

14. The ability to build strong relationships with team members, company management and clients.

**Special Skills**
- Advanced Computer skills - Microsoft Office Suite including a high skill level on Excel, Word
- Must be able to work well in an environment with firm deadlines; results orientated
- Analytical skills with a high level of numeracy
- Excellent organisational skills
- Mathematical skills, including calculations and statistics
- Ability to communicate concerns effectively

**Abilities**
- Able to multitask
- Focussed and result driven
- Assertive
- Analytical ability

**Requirements and pre-requisites**
- Excellent computer skills (Advance Excel essential)
- Excellent Interpersonal Communication skills
- Understanding business processes and ability to enhance / optimize resources and processes

**Salary**: R80,000.00 - R140,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelors (required)

**Experience**:

- Risk / Credit: 4 years (required)