Fleet Controller

1 day ago

Franschhoek, South Africa Franschhoek Wine Tram Full time

A dynamic and service-driven tourism company in Franschhoek is seeking a **proactive, detail-oriented, and personable Service Controller & Storeman** to join our committed team. This diverse position combines **control room oversight, fleet coordination, and store management**, making it ideal for individuals with experience in **logistics, hospitality, and operational management**.

**Key Responsibilities**

**Control Room Operations**
- Oversee daily operations and fleet movements from the control room.
- Respond swiftly and professionally to any incidents, alarms, or operational challenges.
- Conduct routine system checks and resolve minor technical issues.
- Maintain calm and efficiency under pressure.
- Liaise with security personnel to ensure quick and effective incident resolution.
- Analyse operational data and compile reports to identify process improvements.

**Logistics & Fleet Coordination**
- Coordinate daily fleet activities to ensure seamless and timely service delivery.
- Monitor fleet and facilities operations, reporting irregularities or inefficiencies.
- Identify and escalate any non-compliance with operational procedures (SOPs).
- Provide ongoing feedback to management on operational performance.

**Storeman Responsibilities**
- Manage inventory of operational supplies and equipment accurately.
- Maintain organised, clean, and presentable storage facilities.
- Oversee stock control, receiving of goods, and issuing of supplies.
- Track usage trends and report any shortages or discrepancies.

**Requirements**:

- Based in or near **Franschhoek, Paarl, or Stellenbosch**, with reliable transport.
- **Valid driver’s licence** essential.
- Fluent in **English and Afrikaans**.
- Previous experience in **tourism, hospitality, or logistics** preferred.
- Background in **control room operations** or **storekeeping** advantageous.
- **National Diploma (or equivalent)** in Logistics or Operations Management is beneficial.
- Strong **communication**, **observation**, and **conflict management** abilities.
- Genuine passion for **customer service** and the **tourism industry**.
- Willing and able to work **weekends, public holidays, and extended hours** when required.

**How to Apply**
- Updated **CV**:

- Recent **photograph**:

- **Matric certificate**:

- Copies of any **relevant qualifications**:

- **Contactable references** (current)

**Job Types**: Full-time, Permanent

Work Location: In person

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