Operations Manager –

5 days ago

Franschhoek Western Cape, South Africa Franschhoek Wine Tram Full time R360 000 - R840 000 per year

Are you an experienced Operations Manager with a passion for logistics, facilities, and project management in the dynamic world of tourism? Do you thrive on leading teams, optimizing operations, and ensuring everything runs like clockwork? If so, this opportunity is for you.

We are seeking a highly skilled and motivated Operations Manager to join our team in the picturesque town of Franschhoek, South Africa — home to one of the country's most celebrated wine tourism experiences.

About the Role

As the Operations Manager at Franschhoek Wine Tram, you'll be at the heart of our transport and hospitality operations. This role is pivotal in ensuring the seamless flow of people, vehicles, and services across our road and rail network. You'll oversee the day-to-day management of facilities, infrastructure, and personnel — maintaining the highest standards of safety, efficiency, and guest satisfaction.

Key Responsibilities

  • Fleet Management: Oversee the maintenance, compliance, and deployment of our fleet of vehicles and trams to ensure operational excellence.
  • People Leadership: Lead, train, and inspire a diverse team including drivers, mechanics, maintenance staff, and other operational personnel.
  • Operational Efficiency: Streamline logistics, optimise processes, and identify cost-effective solutions that enhance performance.
  • Regulatory Compliance: Ensure adherence to all relevant legal, safety, and industry standards (RSR, OHSACT, BCEA, etc.).
  • Disciplinary Oversight: Uphold professionalism and accountability by managing and enforcing disciplinary procedures where necessary.
  • Inventory & Asset Control: Manage inventory, equipment, and maintenance schedules to ensure resources are available and well-maintained.
  • Vendor Management: Build and maintain strong relationships with service providers, negotiating contracts and ensuring quality standards are met.
  • Infrastructure Management: Oversee the maintenance and repair of all rail, building, and operational facilities.

Qualifications & Experience

  • Diploma or Degree in Operations Management, Logistics, or a related field.
  • Proven experience in fleet and facilities management, ideally within road or rail transport.
  • Demonstrated leadership and people management experience.
  • Strong problem-solving, planning, and organisational skills.
  • Knowledge of safety and compliance regulations in transport or tourism operations.
  • Excellent communication, negotiation, and interpersonal abilities.
  • Proficiency in logistics or fleet management software.
  • A passion for customer service and the tourism industry.
  • Driver's License (Code 10)
  • Own Vechile

What We Offer

  • Ongoing training and professional development.
  • The opportunity to work amidst the beautiful Franschhoek Valley.
  • A dynamic, growing company at the forefront of South Africa's tourism industry.
  • A supportive and passionate team environment.
  • Room for career growth and leadership development.

If you're ready to lead operations that keep the Franschhoek Wine Tram running smoothly — connecting guests with the best of the Winelands — we'd love to hear from you.

To apply, please send your CV, driver's licence, and relevant qualifications.

We appreciate all applications; however, only shortlisted candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: Up to R70 000,00 per month

Work Location: In person

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